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Icon Dale Carnegie Course

Creating Loyal Customers Through Exceptional Customer Service

In Person

Retaining customers in a growing global market is no easy task. Today’s customers are educated, prepared and have more options than ever before. They can also be more demanding and merely satisfying them isn’t enough. This workshop will give insight into delivering exceptional customer service that exceeds expectations every time.

Байршил болон өдрөөр харах
Head with lightbulb

Cуралцах зүйлс

1) Increase customer loyalty through exceptional customer service. 2) Apply principles to exceed customer expectations. 3) Explore email etiquette when responding to customers. 4) Effectively address mistakes using an empathetic approach. 5) Build relationships and loyalty using creative follow-up techniques.

Open book

Яагаад хэрэгтэй вэ

Exceptional customer service is about creating meaningful relationships and memorable moments in every interaction.

Person standing next to flag

Гарах үр дүн

Going above and beyond at every touch point is the keystone to strong customer relationships and loyalty.

Төлөвлөсөн курсын өдрүүд

Өөрийн бүс нутагт зохион байгуулагдаж байгаа курсыг олохын тулд дээрх байршлыг сонго. 

Танд тохирсон өдөр олдсонгүй юу? Энэ хөтөлбөрийг өөрийн байгууллага юмуу багтаа энэ хөтөлбөрийг хэрэгжүүлэхийг хүсэж байна уу? Илүү мэдээлэл авахын тулд бидэнтэй холбогдоно уу.

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