Customer Service Effectiveness
This subscription includes 7 courses emphasizing the skills needed to build external and internal relationships.
- Time Management: Organize and Prioritize to Increase Your Productivity (2 hour)
- Managing Workplace Stress (3 hours)
- Disagree Agreeably (3 hours)
- Overcoming Workplace Negativity with Enthusiasm (3 hours)
- Communicate with Different Personality Styles (2 hours)
- Remember Names to Build Better Professional Relationships (2 hours)
- Connecting and Collaborating with Others (3 hours)
Customer service professionals looking to provide enhanced service, improve their business’s reputation, and produce loyal customers who will tell others about their positive experiences.
What You’ll Learn
Learn to deal effectively with challenges, minimize the negative aspects of stress, and influence others. The Customer Service Effectiveness Online Subscription provides the core skills an individual contributor needs to stay motivated, on task, and be an effective team member.
Why You Want To Learn It
Engaged employees are more productive and happier at work. By contributing to a more positive work environment, managing your time effectively, and learning ways to cope with stress, you’ll help yourself and your organization to thrive.
How It Will Help You
The courses are specially selected to help employees to become more resilient – able to shift when priorities change, and work through challenges with peers before they become issues. Everyone wants to work in an atmosphere where people cooperate and get along – this package will help you become a positive force for a workplace culture firmly rooted in respect.
US$699: One Year Access to Live Online Programs From Date of Purchase.
Once you've registered for your training, you will receive a "Welcome & Enrollment" email with your username, password reset link and course information. If you do not receive these emails within an hour of registration, please check your spam or junk folders. If you are still unable to locate them, please contact Customer Service at [email protected] or 855-820-9200 for immediate assistance.
The Dale Carnegie® methodology is time-tested with thousands of testimonials attesting that it works. From the very start, on an individual level, you will set stretch goals and with the support of the social learning environment, the ‘in-the-moment’ coaching by the highly trained facilitators, the accountability to commitments, progress will be visible to yourself and others. In the Dale Carnegie® methodology, we focus on building strengths to overpower our weaknesses. We believe that everyone has inherent greatness, and it simply needs to be identified and nurtured.
US$699: One Year Access to Live Online Programs From Date of Purchase.
Once you've registered for your training, you will receive a "Welcome & Enrollment" email with your username, password reset link and course information. If you do not receive these emails within an hour of registration, please check your spam or junk folders. If you are still unable to locate them, please contact Customer Service at [email protected] or 855-820-9200 for immediate assistance.
