Explore Our Transformational Resources

As a global leader in workplace training and development, we've created custom resources to supplement your training, as you further develop the skills to become a better, more confident, and more effective version of yourself
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Achieving Inclusion through Cultural Awareness and Cultural Competency
Genuine inclusiveness is an important mechanism for achieving sustained diversity. Organizations can enhance their inclusiveness by helping people develop their cultural awareness and cultural competency.
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White Paper
WEBINAR: The New Change Management
Many business leaders are struggling to adjust to the new normal of digital disruption, ever-changing workplace norms, and the constant but necessary evolution of our business reality. Success in today’s world is more than managing these changes – it’s about leading teams who are confident and capable of embracing, innovating, and implementing change. View this on-demand webinar: How to Lead Change in a VUCA World, presented by Ercell Charles, Dale Carnegie’s VP of Training, and Mark Fitzmaurice, Managing Partner of Dale Carnegie Northern England.
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White Paper
Developing a Resilient Workforce
Resilience refers to people’s ability to “bounce back” from adverse experiences and is characterized by the capacity to cope, recover and learn from them.
View White Paper
White Paper
Managing Change in the Digital Era
Change management has become more critical than ever to successful leadership, and while the goal remains the same – creating confident, positive and optimistic stakeholders with the skills and commitment to ensure new initiatives succeed – the accelerated pace and purpose of change, along with people’s emotional response to technological advances (especially AI) has added complexity to the challenge.
View White Paper
White Paper
Beyond Technology
Artificial Intelligence refers to IT systems that sense, comprehend, learn, and act – and it’s changing the way we live and work. As organizations deploy AI it will have profound impact on jobs, employee engagement and corporate culture. Understanding what that impact will be and how to prepare people for success will be critical.
View White Paper
White Paper
Trust is Dead. Long Live Trust!
71% of customers said they would rather buy from a sales professional they completely trusted than one who gave them a lower price.
View White Paper
White Paper
Creating Cultures that Engage and Retain Millennials & Gen Z
Millennials are now the largest segment of the workforce and Generation Z is on its way. How do we engage these younger workers? The data covered in this paper provides strategies for inspiring relationships across generational divides to create a culture that works together.
View White Paper
White Paper
A Blended Approach to Optimizing the Learning Journey for Soft Skills Mastery
An overview of research combined with expert insights into when blended (digital and traditional face-to-face) training strategies are most effective along the learning journey for the development of interpersonal and other soft skills.
View White Paper
White Paper
WEBINAR: From Survive to Thrive
Resilience is the ability to bounce back from adversity, and having the capacity to cope, recover and learn from disruptive events. During the current Covid-19 crisis, a mix of work-from-home, social distancing, economic anxiety, new job roles, and the threat of job loss demand resilience. Leaders can help their workforce build resilience.
View White Paper
White Paper
WEBINAR: How To Develop An Agile Workforce in 2020
In this webinar, we share our research findings to help you to better understand organizational agility and identify ways to prepare your workforce to adapt and thrive in the rapid changes taking place around us every day. To listen to this pre-recorded webinar, please download a copy of how to access the webinar below. This webinar is presented by: Joe Hart, President and CEO, and Mark Marone, Director, Thought Leadership.
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White Paper
Humble Leaders
Employee engagement, productivity, growth, and commitment all strongly depend on the effectiveness of leadership. Being a humble leader brings the best out of your people and models for them the type of leadership that will help them to succeed throughout their career.
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White Paper
Transforming Attitudes and Actions
Understand the Elements of a Strong Corporate Culture. In a recent study across four countries, Dale Carnegie set out to examine the perceptions of senior leaders on the strength of their own company cultures, their attitudes about its importance and impact, and actions they are taking to improve it.
View White Paper
White Paper
Recognizing Leadership Blind Spots
Research shows that leaders have blind spots, and they can be costly to the organization. Sadly, most leaders believe that their vision in the world of business is 20/20, so it takes a little convincing to get them to see the error of their ways. This paper, supported by employee surveys, identifies the blind spots and offers effective solutions to address them.
View White Paper
White Paper
Managers Matter
Employee engagement translates to superior performance. Knowing how managers act as the catalyst for engagement provides organizations with further insight on how to move the needle on employment engagement levels - and realize the bottom line benefits.
View White Paper
White Paper
WEBINAR: Corporate Culture Under Pressure
Corporate culture is under pressure from all sides: the sudden shift to remote work - and new ones as employees return – dramatic change in demand and even new business models have dramatically altered carefully-planned employee experiences. Disruption in the rhythms of everyday, live human interactions has created a drain on social capital and professional networks. Continued uncertainties stemming from the pandemic and efforts to confront and end racial injustice have also intensified challenges to trust in organizations and their leaders.
View White Paper
White Paper
WEBINAR: Handling Stress and Supporting Resilience
This virtual event is a 50-minute session designed to bring leaders together to learn about and reflect on recent research by Dale Carnegie Training and others regarding resilience, its impact on reducing stress in times of adversity and how to develop it in people, teams and across an organization. To view this pre-recorded webinar, please download how to access the webinar below. This webinar is presented by: Neville De Lucia, International Dale Carnegie Franchise Association (IDCFA) Board Member – EMEA, and Tamara Anderson, Director of Enterprise Sales, Dale Carnegie Training.
View White Paper
White Paper
WEBINAR: Engaging your Students in Live Online Learning
The world has changed dramatically in the last several weeks as more and more schools are moving to online classes. Teachers & Parents alike are all struggling to cope with the changes that come from having to continue classroom teaching remotely. You may be asking similar questions: “How do I ensure that my students are successful when I can’t be physically present with them every day?” How do I keep them engaged, and how do I know they’re engaged when I can’t see them?” Today we’ll be addressing these and other questions. Using proven engagement principles, simple software and teaching best practices, mastering online schooling can become a reality. Dale Carnegie Training can help with its effective and proven methods of moving in-person classes to live online environment. Our 45 minutes webinar with a 15 minutes Q&A will cover some of the fundamentals.
View White Paper
White Paper
The New Competitive Divide
Agility involves seeking out new information and embracing continuous change in a collaborative way – and it promises to become the new competitive advantage.
View White Paper
White Paper
Employee Engagement: It's Time to Go 'All In'
A decade and billions of dollars later employee engagement levels have barely moved. Find out what companies may be missing in their quest to build a confident, engaged workforce that actually moves the needle on employee engagement.
View White Paper
White Paper
Emotional Drivers of Employee Engagement
Emotions and engagement are deeply-interconnected. Every touchpoint of the employee experience can elicit emotions – some of which drive engagement and others that kill it.
View White Paper
White Paper
The 3 + 3 of Experience Innovation
This paper focuses on six trending innovations that companies are using to address the challenges they identify as barriers to their success. There are 3 market-facing trends along with 3 workplace-focused trends. The market-facing trends analyze an in-depth understanding of their customers’ expectations, and unexpressed needs, while the workplace trends evaluate how best to optimize the workplace experience.
View White Paper
White Paper
Achieving Inclusion through Cultural Awareness and Cultural Competency
Genuine inclusiveness is an important mechanism for achieving sustained diversity. Organizations can enhance their inclusiveness by helping people develop their cultural awareness and cultural competency.
View White Paper
White Paper
WEBINAR: Corporate Culture Under Pressure
Corporate culture is under pressure from all sides: the sudden shift to remote work - and new ones as employees return – dramatic change in demand and even new business models have dramatically altered carefully-planned employee experiences. Disruption in the rhythms of everyday, live human interactions has created a drain on social capital and professional networks. Continued uncertainties stemming from the pandemic and efforts to confront and end racial injustice have also intensified challenges to trust in organizations and their leaders.
View White Paper
White Paper
WEBINAR: From Survive to Thrive
Resilience is the ability to bounce back from adversity, and having the capacity to cope, recover and learn from disruptive events. During the current Covid-19 crisis, a mix of work-from-home, social distancing, economic anxiety, new job roles, and the threat of job loss demand resilience. Leaders can help their workforce build resilience.
View White Paper
White Paper
Developing a Resilient Workforce
Resilience refers to people’s ability to “bounce back” from adverse experiences and is characterized by the capacity to cope, recover and learn from them.
View White Paper
White Paper
WEBINAR: Engaging your Students in Live Online Learning
The world has changed dramatically in the last several weeks as more and more schools are moving to online classes. Teachers & Parents alike are all struggling to cope with the changes that come from having to continue classroom teaching remotely. You may be asking similar questions: “How do I ensure that my students are successful when I can’t be physically present with them every day?” How do I keep them engaged, and how do I know they’re engaged when I can’t see them?” Today we’ll be addressing these and other questions. Using proven engagement principles, simple software and teaching best practices, mastering online schooling can become a reality. Dale Carnegie Training can help with its effective and proven methods of moving in-person classes to live online environment. Our 45 minutes webinar with a 15 minutes Q&A will cover some of the fundamentals.
View White Paper
White Paper
Humble Leaders
Employee engagement, productivity, growth, and commitment all strongly depend on the effectiveness of leadership. Being a humble leader brings the best out of your people and models for them the type of leadership that will help them to succeed throughout their career.
View White Paper
White Paper
Beyond Technology
Artificial Intelligence refers to IT systems that sense, comprehend, learn, and act – and it’s changing the way we live and work. As organizations deploy AI it will have profound impact on jobs, employee engagement and corporate culture. Understanding what that impact will be and how to prepare people for success will be critical.
View White Paper
White Paper
Employee Engagement: It's Time to Go 'All In'
A decade and billions of dollars later employee engagement levels have barely moved. Find out what companies may be missing in their quest to build a confident, engaged workforce that actually moves the needle on employee engagement.
View White Paper
White Paper
Recognizing Leadership Blind Spots
Research shows that leaders have blind spots, and they can be costly to the organization. Sadly, most leaders believe that their vision in the world of business is 20/20, so it takes a little convincing to get them to see the error of their ways. This paper, supported by employee surveys, identifies the blind spots and offers effective solutions to address them.
View White Paper
White Paper
Creating Cultures that Engage and Retain Millennials & Gen Z
Millennials are now the largest segment of the workforce and Generation Z is on its way. How do we engage these younger workers? The data covered in this paper provides strategies for inspiring relationships across generational divides to create a culture that works together.
View White Paper
White Paper
The 3 + 3 of Experience Innovation
This paper focuses on six trending innovations that companies are using to address the challenges they identify as barriers to their success. There are 3 market-facing trends along with 3 workplace-focused trends. The market-facing trends analyze an in-depth understanding of their customers’ expectations, and unexpressed needs, while the workplace trends evaluate how best to optimize the workplace experience.
View White Paper
White Paper
A Blended Approach to Optimizing the Learning Journey for Soft Skills Mastery
An overview of research combined with expert insights into when blended (digital and traditional face-to-face) training strategies are most effective along the learning journey for the development of interpersonal and other soft skills.
View White Paper
White Paper
WEBINAR: The New Change Management
Many business leaders are struggling to adjust to the new normal of digital disruption, ever-changing workplace norms, and the constant but necessary evolution of our business reality. Success in today’s world is more than managing these changes – it’s about leading teams who are confident and capable of embracing, innovating, and implementing change. View this on-demand webinar: How to Lead Change in a VUCA World, presented by Ercell Charles, Dale Carnegie’s VP of Training, and Mark Fitzmaurice, Managing Partner of Dale Carnegie Northern England.
View White Paper
White Paper
WEBINAR: Handling Stress and Supporting Resilience
This virtual event is a 50-minute session designed to bring leaders together to learn about and reflect on recent research by Dale Carnegie Training and others regarding resilience, its impact on reducing stress in times of adversity and how to develop it in people, teams and across an organization. To view this pre-recorded webinar, please download how to access the webinar below. This webinar is presented by: Neville De Lucia, International Dale Carnegie Franchise Association (IDCFA) Board Member – EMEA, and Tamara Anderson, Director of Enterprise Sales, Dale Carnegie Training.
View White Paper
White Paper
WEBINAR: How To Develop An Agile Workforce in 2020
In this webinar, we share our research findings to help you to better understand organizational agility and identify ways to prepare your workforce to adapt and thrive in the rapid changes taking place around us every day. To listen to this pre-recorded webinar, please download a copy of how to access the webinar below. This webinar is presented by: Joe Hart, President and CEO, and Mark Marone, Director, Thought Leadership.
View White Paper
White Paper
Managing Change in the Digital Era
Change management has become more critical than ever to successful leadership, and while the goal remains the same – creating confident, positive and optimistic stakeholders with the skills and commitment to ensure new initiatives succeed – the accelerated pace and purpose of change, along with people’s emotional response to technological advances (especially AI) has added complexity to the challenge.
View White Paper
White Paper
The New Competitive Divide
Agility involves seeking out new information and embracing continuous change in a collaborative way – and it promises to become the new competitive advantage.
View White Paper
White Paper
Transforming Attitudes and Actions
Understand the Elements of a Strong Corporate Culture. In a recent study across four countries, Dale Carnegie set out to examine the perceptions of senior leaders on the strength of their own company cultures, their attitudes about its importance and impact, and actions they are taking to improve it.
View White Paper
White Paper
Trust is Dead. Long Live Trust!
71% of customers said they would rather buy from a sales professional they completely trusted than one who gave them a lower price.
View White Paper
White Paper
Emotional Drivers of Employee Engagement
Emotions and engagement are deeply-interconnected. Every touchpoint of the employee experience can elicit emotions – some of which drive engagement and others that kill it.
View White Paper
White Paper
Managers Matter
Employee engagement translates to superior performance. Knowing how managers act as the catalyst for engagement provides organizations with further insight on how to move the needle on employment engagement levels - and realize the bottom line benefits.
View White Paper

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