Secrets to Leading with Assertiveness

Learn to be assertive without appearing aggressive when dealing with challenging circumstances. Discover how to navigate difficult situations with confidence, and how to say “no” (but nicely!) Apply 10 tips to become assertive in order to build influence and cooperation among peers and your team.

Assertive leaders are forthcoming about their needs, yet are considerate of the rights and needs and of others. You'll gain dexterity and grace in dealing with new or trying situations. Most importantly, you’ll discover how to persuade in a manner that doesn’t offend or create conflict.

Addressing difficult situations assertively and diplomatically, builds your image as a strong, fair-minded, leader. Boldly deal with difficult situations with composure. Strengthen your relationships and enable positive results through effective communication.

At the end of this session, you will be able to:

• Identify the differences between passive, assertive and aggressive behaviors
• Navigate difficult situations with confidence
• Apply cushions and a “Say No!” formula
• Use 10 tips to become more assertive