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As a global leader in professional training and development, we’ve created custom resources to supplement your training, as you further develop the skills to become a better, more confident, and more effective version of yourself.
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Tsvetelina Kemalova | March 12, 2021
Digital Transformation, Dale Carnegie and the Changes in Training Delivery
This week marks one year since the World Health Organization declared COVID-19 a global pandemic. 2020 completely flipped nearly every industry on its side.
2020 completely flipped nearly every industry on its side. It required us, Dale Carnegie, as a professional training company to step back and assess how we’d be able to continue to best serve our customers under the new circumstances and help lead the new remote and hybrid workplace culture. It challenged us to be resourceful, resilient and agile, so we can update our business products and delivery worldwide quickly.
The pandemic fueled a digital transformation for our company and changed our business model and products, and there’s no doubt that many companies, including the clients we work with, will follow suit in the year ahead.
As a training company specializing in leadership, change management, and organizational development training, we must be prepared to help guide our clients along with their own companies’ digital transformation in 2021.
Here are some ways leaders can be more successful in implementing digital transformation in their organization, as well as some examples of the changes instituted in the Dale Carnegie training delivery model.
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Mark Marone | March 9, 2021
How To Prepare For Human-Machine Partnerships at Work
As AI infiltrates more areas of work, it will affect people’s roles. Learn how to prepare your organization for the human-machine partnership here.
- Machines have the advantage in the workplace when it comes to performing routine, automatable tasks according to an explicit set of rules.
- Once the need for social and creative intelligence in a given task grows, humans have the advantage.
- AI continues to accelerate as a result of the pandemic as 68% of companies increased their investment in AI technologies during COVID-19.
- When implementing AI in the workplace, organizations need to focus on developing the skills, expectations and employee experience that will support a successful human-machine partnership.
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Mark Marone | February 26, 2021
How AI Is Impacting the Future of Employee Engagement
- AI can help streamline administrative tasks and contribute to day-to-day people management, but this can’t happen at the expense of the manager-employee relationship.
- Human leaders are essential to ensuring AI doesn’t negatively affect employee engagement.
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Mark Marone | February 20, 2021
AI Applications and Implications for HR and L&D
- Human Resources and Learning & Development functions are increasingly adopting AI and automation to improve and personalize service delivery while reducing time-consuming, routine administrative work.
- Because these areas focus on “people” issues, there can be profound consequences on corporate culture and employee engagement if an organization fails to adequately prepare its workforce for AI.
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Joe Hart | February 12, 2021
Maintaining the Gains: Taking Newfound Agility into the Post-Covid Future
One of the things we’ve noticed talking with other leaders in recent months is this: Many organizations have been more agile than they ever imagined possible in their responses to the pandemic.
Now, leaders are asking: How can we continue being this agile into the future?
Recently, Melissa Lewis, senior vice president of HR at Hunter Douglas, and Joe Hart, CEO of Dale Carnegie, discussed what that might look like. Together, they came up with four key focus areas:
- Protecting and communicating the desired corporate culture and staying grounded in purpose
- Maintaining the social capital across the organization
- Rethinking our tools and processes
- Supporting resilience in our people
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