Quickslide are the UK’s leading manufacturers of sliding sash windows, casement windows, bi-fold doors and casement doors in PVCu. The organisation is firmly committed to continuously evolving its acclaimed ranges, improving production efficiency and investing in staff development to remain at the forefront of the window and door industry. By continually investing in the latest technologies and processes, Quickslide can ensure that all window designs offer outstanding thermal efficiency, ease of operation, value for money and are aesthetically pleasing.
Understanding that technology alone will not keep them as market leaders, Quickslide set out to create '100 Problem Solvers’ within its workforce who would be integral in improving quality, efficiency, and delivering continuous improvement. Since partnering with Dale Carnegie, more than 40 of Quickslide’s staff have now undergone a variety of training in their committed employee training program, and the results have been staggering.
Challenges
Develop 100 ProblemSolvers within its workforce who would undergo training for up to a year, aimed at quality, efficiency and continuous improvement.
Solutions
More than 40 of Quickslide’s team have undergone training as part of their committed employee development training program. Courses have included:
- Sales Development
- Management Development
- Employee Engagement through Building Relationships
Results
- Operating profit up by 314%
- 13% increase in sales
- Cash position improved by £453K
- Staff retention at 98.8%
- Liability insurance reduced by 10%
- Invested in 3,000 training hours, which means these results were achieved after 3,000 less production hours
… the bold business decisions we have taken since completing the course have already delivered significant increases in market share, customer satisfaction and profit. The shift in culture has been huge and we now have a fully aligned single team who work with each other, for each other.”
