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People Skills
People Skills

How to Communicate with Diplomacy and Tact

You'll gain dexterity and grace in dealing with new or trying situations.
Course topics also include:
Organizational Development, Leadership
About

This course will help you influence outcomes and create cooperation through diplomatic and tactful communication. You’ll realize that standing up for yourself, when done effectively, doesn’t offend others; rather it strengthens your relationships and enables positive results through effective communication. Diplomatic communication skills not only improve your professional image; they just make people like you!

Objectives:
Display a positive attitude and professional image.
Increase trust, credibility, and respect through words and actions.
Speak confidently, diplomatically, and tactfully in difficult situations.
Build rapport and strengthen relationships.
Use emotional controls to sustain success.

What You’ll Learn

Develop flexibility in your communication style and assess the intent of your messages against the outcomes. Learn to control your “hot buttons” and respond instead of reacting, maintain composure when criticized. Avoid conflict by staying calm and poised under pressure.

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Why You Want To Learn It

You'll gain dexterity and grace in dealing with new or trying situations. You’ll recognize how you come across to others, learn to speak honestly and confidently, manage your emotions, give and receive criticism constructively, and present yourself as strong – but not intimidating. Most importantly, you’ll discover how to communicate in a manner that does not offend or create conflict.

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How It Will Help You

This course sheds new light on your communication strengths and weaknesses. You’ll learn to disagree in an agreeable manner. Addressing difficult situations assertively and diplomatically, builds your image as a strong, fair-minded leader.

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Competencies

  • Communication: Practices active listening supported with relevant oral and written information. 
  • Interpersonal Skills: Consistently builds strong, long-term relationships both inside and outside the organization.
  • Influence: Consistently directs situations and inspires mutual commitment and an all-win outcome.
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Date & Time (CDT)
Apr 29, 2024 - Apr 30, 2024
9:00 AM - 5:00 PM
Location
Downers Grove, IL
Language
English
2 Days -
US$ 1,995
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Offered ByChicago & Northwest Indiana
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May 9, 2024 - May 10, 2024
8:30 AM - 4:30 PM
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Alameda/Oakland, CA
Language
English
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Date & Time (HKT)
May 18, 2024 - May 19, 2024
9:00 AM - 6:00 PM
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Language
Монгол
2 Days -
₮ 590,000
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May 30, 2024 - May 31, 2024
8:30 AM - 4:30 PM
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San Diego, CA
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English
2 Days -
US$ 1,995
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Date & Time (CDT)
Jun 3, 2024 - Jun 4, 2024
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Downers Grove , IL
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English
2 Days -
US$ 1,995
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Date & Time (EDT)
Jun 5, 2024 - Jun 6, 2024
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West Caldwell, NJ
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English
2 Days -
US$ 2,095
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Jun 5, 2024 - Jun 6, 2024
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English
2 Days -
US$ 2,095
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Jun 19, 2024 - Jun 20, 2024
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English
2 Days -
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Jul 10, 2024 - Jul 11, 2024
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Tampa, FL
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English
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Jul 18, 2024 - Jul 19, 2024
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Santa Ana, CA
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English
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Aug 6, 2024 - Aug 7, 2024
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San Diego, CA
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English
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Date & Time (PDT)
Aug 15, 2024 - Aug 16, 2024
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Sep 9, 2024
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Sep 26, 2024 - Sep 27, 2024
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Santa Ana, CA
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English
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Nov 7, 2024 - Nov 8, 2024
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Nov 7, 2024 - Nov 8, 2024
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San Diego, CA
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English
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Dec 10, 2024 - Dec 11, 2024
9:00 AM - 5:00 PM
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West Caldwell, NJ
Language
English
2 Days -
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Supplemental Resources

Assessment on Communicating with Diplomacy

This guide gives you powerful insight into your own strengths and weaknesses as a communicator. It is designed to help you learn to disagree in an agreeable manner, assert yourself confidently and tactfully, and demonstrate an open and understanding attitude toward others. Read More >

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Select the best option for you:
Any Language
Select a Location
Date & Time (CDT)
Apr 29, 2024 - Apr 30, 2024
9:00 AM - 5:00 PM
Location
Downers Grove, IL
Language
English
2 Days -
US$ 1,995
In Person Icon
More Event Details+
Offered ByChicago & Northwest Indiana
Register Now >
Date & Time (PDT)
May 9, 2024 - May 10, 2024
8:30 AM - 4:30 PM
Location
Alameda/Oakland, CA
Language
English
2 Days -
US$ 1,995
In Person Icon
More Event Details+
Offered BySan Francisco Bay Area
Register Now >
Date & Time (HKT)
May 18, 2024 - May 19, 2024
9:00 AM - 6:00 PM
Location
Ulaanbaatar, ULAANBAATAR
Language
Монгол
2 Days -
₮ 590,000
In Person Icon
More Event Details+
Offered ByMongolia
Register Now >
Date & Time (PDT)
May 30, 2024 - May 31, 2024
8:30 AM - 4:30 PM
Location
San Diego, CA
Language
English
2 Days -
US$ 1,995
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More Event Details+
Offered BySan Diego
Register Now >
Date & Time (CDT)
Jun 3, 2024 - Jun 4, 2024
9:00 AM - 5:00 PM
Location
Downers Grove , IL
Language
English
2 Days -
US$ 1,995
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More Event Details+
Offered ByChicago & Northwest Indiana
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Date & Time (EDT)
Jun 5, 2024 - Jun 6, 2024
9:00 AM - 5:00 PM
Location
West Caldwell, NJ
Language
English
2 Days -
US$ 2,095
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Offered ByNorthern New Jersey
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Date & Time (EDT)
Jun 5, 2024 - Jun 6, 2024
9:00 AM - 5:00 PM
Location
West Caldwell, NJ
Language
English
2 Days -
US$ 2,095
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More Event Details+
Offered ByWestchester, Rockland, & Putnam Counties
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Date & Time (PDT)
Jun 19, 2024 - Jun 20, 2024
8:30 AM - 4:30 PM
Location
Sacramento, CA
Language
English
2 Days -
US$ 1,995
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Offered BySacramento
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Date & Time (EDT)
Jul 10, 2024 - Jul 11, 2024
9:00 AM - 5:00 PM
Location
Tampa, FL
Language
English
2 Days -
US$ 2,095
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Offered ByTampa Bay
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Date & Time (PDT)
Jul 18, 2024 - Jul 19, 2024
9:00 AM - 5:00 PM
Location
Santa Ana, CA
Language
English
2 Days -
US$ 1,995
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Offered ByOrange County
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Date & Time (PDT)
Aug 6, 2024 - Aug 7, 2024
8:30 AM - 4:30 PM
Location
San Diego, CA
Language
English
2 Days -
US$ 1,995
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Offered BySan Diego
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Date & Time (PDT)
Aug 15, 2024 - Aug 16, 2024
8:30 AM - 4:30 PM
Location
Sacramento, CA
Language
English
2 Days -
US$ 1,995
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Date & Time (EDT)
Sep 9, 2024
9:00 AM - 5:00 PM
Location
West Caldwell, NJ
Language
English
2 Days -
US$ 2,095
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Offered ByWestchester, Rockland, & Putnam Counties
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Date & Time (PDT)
Sep 26, 2024 - Sep 27, 2024
9:00 AM - 5:00 PM
Location
Santa Ana, CA
Language
English
2 Days -
US$ 1,995
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More Event Details+
Offered ByOrange County
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Date & Time (PST)
Nov 7, 2024 - Nov 8, 2024
8:30 AM - 4:30 PM
Location
Alameda/Oakland, CA
Language
English
2 Days -
US$ 1,995
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More Event Details+
Offered BySan Francisco Bay Area
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Date & Time (PST)
Nov 7, 2024 - Nov 8, 2024
8:30 AM - 4:30 PM
Location
San Diego, CA
Language
English
2 Days -
US$ 1,995
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More Event Details+
Offered BySan Diego
Register Now >
Date & Time (EST)
Dec 10, 2024 - Dec 11, 2024
9:00 AM - 5:00 PM
Location
West Caldwell, NJ
Language
English
2 Days -
US$ 2,095
In Person Icon
More Event Details+
Offered ByWestchester, Rockland, & Putnam Counties
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Questions? Interested in training your team of 10 or more?
Expand this panel and fill out the form to get started.
This information you provide will be used in accordance with the terms of our privacy policy.
Submit
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