We are uniquely positioned to prepare sales professionals to transition into the new world where collaboration, confidence and credibility are the way to connect with customers to increase business. Today’s customers are just too savvy for old tricks. Dale Carnegie’s proven selling process includes human relations skills grounded in timeless fundamentals from “How to Win Friends and Influence People”.
What You’ll Learn
Learn the importance of a confident attitude when interacting with customers. Develop active listening skills to uncover customer needs and head off challenges. Find out how to establish credibility, and communicate your value by focusing on customer-centric solutions.
Why you want to learn it
When customers have completed 70% of the buying process or can complete many online purchases without ever engaging with a single salesperson, traditional sales tactics simply no longer work. Your customers are the personification of the empowered consumer, knowledgeable beyond the need for basic information. You need a relationship-selling approach that leads to a profitable relationship.
How it will help you
By mastering a relationship-based selling approach, you can offer your customers value they can’t find on the Internet: You! And you position yourself for long-term partnerships that bring positive outcomes for all parties.
Upcoming Course Dates
South Bend, INDIANA 46619
Long Beach, CA 90815
Maitland, 32751 32751
Santa Ana, CA 92705
Saginaw, MI 48638
Tampa, FL 33634
Santa Ana, CA 92705
Los Angeles, CA TBD
Portland, MAINE 04102
Monterrey, Nuevo León 64000
Sacramento, CA 95833
Sydney, NSW 2000
Madison, WISCONSIN 53704
West Allis, WI 53214
Melbourne, Victoria 3004
Downers Grove, IL 60515
Indianapolis, IN 46218
St Louis, MISSOURI 63144
San Diego, CA 92108
Fort Wayne, INDIANA 46814
Calgary, AB T2R 1J5
Greenville, South Carolina 29607
San Francisco, CA TBD
San Francisco, CA TBD
San Francisco, CA TBD
Randburg, GAUTENG 2196
Tigard, OR 97223
St Laurent, QC H4T 1Z9
Oklahoma City, OK 73107
Tampa, FL 33634
Brisbane, QLD 4074
Santa Ana, CA 92705
Lancaster Gate, LONDON W2 2TY
Tucson, AZ 85712
Regina, SK S4S 3R6
Scottsdale, AZ 85253
Durban, KZN 4065
Wien, WIEN 0000
Paris, ILE DE FRANCE 75008
Louisville, KY 40205
Kimberly, WI 54136
Santa Ana, CA 92705
Winnipeg, MB R3J 0C9
Scottsdale, AZ 85253
ONLINE, GAUTENG 2196
Toulouse, OCCITANIE 31300
Santa Ana, CA 92705
Robinson Township, PA 15205
Brisbane, QLD 4074
Santa Ana, CA 92705
NO ADDITIONAL COURSES