Arrow LeftBack
Icon အရောင်း

Telephone Skills: Inbound

In Person

In an Inbound call setting, chances are pretty good that the person isn’t calling to wish you a happy birthday. Most often, people are calling with concerns relating to your products, processes or services. The manner in which you address those concerns influences their willingness to continue choosing you as their supplier. You can go from Zero to Hero if you use an enthusiastic phone style and apply a process to resolve issues.

နေ့စွဲနှင့် သင်တန်းနေရာများကြည့်ရန်
Head with lightbulb

သင်လေ့လာသင်ယူရမည့် အရာများ

At the completion of this workshop, it will empower you to make the most of inbound sales and customer service opportunities, develop confidence when interacting with customers on inbound calls, use the Information Gathering Model to evaluate how to best meet their caller’s needs, make every customer interaction an opportunity to deepen the client relationship.

Open book

သင်ဘာကြောင့် ဤသည်ကိုသင်ယူချင်ရသည်

Rule of thumb: Every customer phone call is important. Whether they are calling to place an order, ask a question, or register a complaint, they are giving you an opportunity to engage. Don’t blow it.

Person standing next to flag

သင့်ကို မည်သို့ ကူညီပေးမည်

You will receive pointers for improving your human relation skills over the phone, always remembering that a smile is audible!

ဖြင့္ေတာ့မည့္ သင္တန္းမ်ား၏ ရက္စြဲ

သင့္ေဒသတစ္ဝိုက္ရွိ သင္တန္းမ်ား၏ ရက္စြဲမ်ားအားရွာေဖြရန္ အထက္ပါတည္ေနရာအား ေရြးခ်ယ္ပါ။ 

သင့္အတြက္အဆင္ေျပေစမည့္ ရက္စြဲအား ရွာမေတြ႔ဘူလား။ သင့္အဖြဲ႔အစည္း သို႔မဟုတ္ အသင္းအဖြဲ႔အတြက္ ဤအစီအစဥ္အား ပို႔ခ်လိုပါသလား။ ေနာက္ထပ္အခ်က္အလက္မ်ား သိရွိရန္ ကၽြႏု္ပ္တို႔အား ဆက္သြယ္လိုက္ပါ။

The information you provide will be used in accordance with the terms of our privacy policy.

Thank you! A representative will contact you shortly about your inquiry.