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Icon စားသုံးသူဝန်ဆောင်မှု

How to Use Customer Service to Turn Transactions into Relationships

In Person

Dale Carnegie Training has been building world-class relationship skills – locally - around the globe for 89 years. We can help your customer service representative to get results. One of our clients experienced a 40% increase in the average value order and an 18% increase in customer retention.

နေ့စွဲနှင့် သင်တန်းနေရာများကြည့်ရန်
Head with lightbulb

သင်လေ့လာသင်ယူရမည့် အရာများ

• Identify current customer needs and anticipate customer expectations • Profile a client with the “customer continuum” • Overcome objections and negotiate with customers using the three principles of successful negotiation • Use follow up techniques that build loyalty And much more!

Open book

သင်ဘာကြောင့် ဤသည်ကိုသင်ယူချင်ရသည်

Relationship buyers view your business as an organization they can trust. They buy from you because you consistently over deliver on service. Relationship buyers purchase more frequently and in larger amounts than transactional buyers.

Person standing next to flag

သင့်ကို မည်သို့ ကူညီပေးမည်

Develop more loyalty in your customers, thereby, improving the customer experience.

ဖြင့္ေတာ့မည့္ သင္တန္းမ်ား၏ ရက္စြဲ

သင့္ေဒသတစ္ဝိုက္ရွိ သင္တန္းမ်ား၏ ရက္စြဲမ်ားအားရွာေဖြရန္ အထက္ပါတည္ေနရာအား ေရြးခ်ယ္ပါ။ 

သင့္အတြက္အဆင္ေျပေစမည့္ ရက္စြဲအား ရွာမေတြ႔ဘူလား။ သင့္အဖြဲ႔အစည္း သို႔မဟုတ္ အသင္းအဖြဲ႔အတြက္ ဤအစီအစဥ္အား ပို႔ခ်လိုပါသလား။ ေနာက္ထပ္အခ်က္အလက္မ်ား သိရွိရန္ ကၽြႏု္ပ္တို႔အား ဆက္သြယ္လိုက္ပါ။

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