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World Class Customer Service

In Person

With an emphasis on the skills needed to build external and internal relationships, our training tackles issues such as how people can exceed customer expectations, recognize the difference with internal customers, and leverage "best practices" to strengthen customer relationships. Organizations tell us the training brings measurable gains in improved service quality, better resolution of customer conflict, and increased customer satisfaction.

開催日時と場所を見る
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コースの特徴

Adjust the way we approach others to support a vibrant customer culture, understand and apply a customer-focused approach to service, resolve customer complaints from rational and emotional perspectives

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コースの狙い

Demonstrating behaviors or helpfulness, genuine interest, and respect influences customer behavior.

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期待できる効果

Creating and maintaining a customer service attitude involves understanding expectations, going above and beyond, and being a customer advocate.

今後のコース日程

上記の場所を選択して、お住いの地域のコースイベントの日程を確認してください。 

ご都合に合う日付が見つかりませんでしたか?ご所属の組織やチームへのこのプログラムの提供を希望されますか?詳細については当社までお問い合わせください。

ありがとうございました!お問い合わせに関しては、担当者が迅速に回答します。