/ / How to Deal with Difficult People and Customers
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How to Deal with Difficult People and Customers
コースのトピックに含まれるもの:
コミュニケーション・スキル
概要
Avoiding difficult people and customers can lead to unresolved conflicts and miscommunications, resulting in loss of time, energy, morale, productivity, and even customers. This class will help you effectively engage with problematic people.
コースの特徴
Learn how to work more effectively with difficult people. Apply strategies for negotiating and compromising with difficult customers. Discover how to gain cooperation and change behaviors without creating resentment.
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コースの狙い
The way you deal with a difficult person will determine future relationships and can impact an organization's productivity and bottom line.
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期待できる効果
You will gain the confidence to confront and effectively deal with the behaviors of difficult people rather than reacting negatively.
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Select the best option for you:
言語
開催地で探す
条件に一致する結果はありません。範囲を拡大する。
ご質問がある場合は、お気軽にお問い合わせください。
Select the best option for you:
言語
開催地で探す
条件に一致する結果はありません。範囲を拡大する。
ご質問がある場合は、お気軽にお問い合わせください。
Questions?
