“Dale Carnegie Training was the catalyst that got us through some challenging times and allowed our leadership team to focus on common goals that were better understood by nearly everyone. Dale Carnegie Training changed the look and feel of our organization.”
Edward M. D’Alba, PE
President, Urban Engineering, Inc.
卡内基先生的著作已印刷超过 5000 万册，例如《如何赢取友谊与影响他人》和《如何克服忧虑并快乐生活》，他的价值观和实践方法历久弥新，让 800 多万人受到了激励。 书中这些绝妙的建议将带您踏上超乎想象的成功之路。您可以将这些建议付诸于实践，成为一名优秀的领导者，同时成为最好的自己。
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Closing the Sale by Building Customer Relationships
To offer your customers value, you must first have a clear understanding of their needs. To that end, the most important thing you can do in any customer interaction is ask questions, and then listen. Once you have a firm grasp on their requirements, you can offer solutions and then ask for the opportunity to form a business partnership.
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