How to Provide Feedback Without Insulting Your Workers
ประโยชน์ของ eBook นี้
A recent Dale Carnegie Training Employee Engagement Study revealed that the immediate supervisor, and their behavior and attitude, drives employee engagement in the workplace. If managers want to maintain engaged workers, they need to provide feedback and constructive criticism in a positive way, without condescension or antagonism. In short, you get more flies with honey than you do with vinegar!
สิ่งที่คุณจะได้เรียนรู้
This ebook will give you valuable tips for giving positive feedback, beginning with establishing clear goals. Mistakes should be addressed quickly and empathetically, and they should not define the person. Discover ways to engage employees by enabling them to be a part of the solution, while assuring them of their value to the team.
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One word: Retention. When positive feedback is provided, even (or maybe even especially) when corrective, the employee understands that the manager is committed to the employee’s success and growth. A strong level of trust is established which boosts morale and increases productivity (not to mention you don’t have to start all over with a new hire!).
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Addressing mistakes or conflicts is often difficult for managers, but when performed in a manner that focuses on the problem, not the person, you’ll be able to keep your employee motivated and engaged. With team members like that, you’ll be sure to achieve your objectives, and your team will be anxiously awaiting their next goals!
