Repeat Sales Made Easy
It’s easier to get additional sales from existing customers than it is to find new customers. This workshop focuses on the account management side of sales, often referred to as “farming.” Participants will learn effective ways to provide the kind of customer journey that ensures repeat business, including attitudes for service, and handling mistakes in a way that improves the relationship with the customer.
สิ่งที่คุณจะได้เรียนรู้
You’ll learn ways to turn customer complaints into opportunity, and to enhance the customer experience so they want to buy from you over and over again.
ทำไมคุณถึงต้องการสิ่งนี้
It’s easier to sell to existing customers than to create new customers. A focus on customer service makes repeat business a breeze.
มันจะช่วยคุณได้อย่างไร
The tactics you’ll learn will help you to increase sales through repeat, up-selling, and cross-selling to existing customers.
