How to Turn Difficult Employees into Productive Contributors
This course introduces the principals and methods for turning challenging employees into productive contributors
O que aprenderá
During this interactive workshop, you’ll learn different response styles that contribute to our difficult employee relationships, how to increase skills in understanding and relating to difficult employees, and develop a plan for how to relate.
Por que precisa disso
To understand and resolve conflict that occurs in the workplace using the conflict response model.
Resultados que vai atingir
You will be better equipped to stop dysfunctional behavior from creating conflict, destroying morale and killing productivity.