Arrow LeftBack
Icon 정규과정

World Class Customer Service

In Person

With an emphasis on the skills needed to build external and internal relationships, our training tackles issues such as how people can exceed customer expectations, recognize the difference with internal customers, and leverage "best practices" to strengthen customer relationships. Organizations tell us the training brings measurable gains in improved service quality, better resolution of customer conflict, and increased customer satisfaction.

교육 일정 및 지역
Head with lightbulb

교육 내용

Adjust the way we approach others to support a vibrant customer culture, understand and apply a customer-focused approach to service, resolve customer complaints from rational and emotional perspectives

Open book

교육 목적

Demonstrating behaviors or helpfulness, genuine interest, and respect influences customer behavior.

Person standing next to flag

교육 효과

Creating and maintaining a customer service attitude involves understanding expectations, going above and beyond, and being a customer advocate.

다음 과정 날짜

위의 장소를 클릭하여 여러분 지역의 코스 이벤트 날짜를 선택하세요. 

여러분에게 적합한 날짜를 찾지 못했습니까? 이 프로그램이 여러분의 조직 또는 팀에게 제공되기를 원합니까? 추가 정보를 원하시면 당사에 문의하세요.

Thank you! A representative will contact you shortly about your inquiry.