As local restrictions lift and offices reopen, people around the world are returning to a workplace that looks and feels different than before. A mutual relationship of resilience, trust and confidence between a leader and their team will be key to ensuring better and more successful days ahead.
Organizations with these strengths have a greater capacity to adapt, innovate and thrive in rapidly changing environments. Often an individual’s resilience, confidence and trust in an organization is driven in part by his or her work environment.
Below are five strategies managers and organizational leaders can use to help sustain a positive atmosphere and build a stronger, more resilient workforce in these unique times:
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Maintain a positive attitude
Positive mindsets facilitate resilience. People with a positive outlook expect and often achieve better outcomes. They are also more equipped to solve problems than those without, as negative attitudes can hinder productive behaviors. When possible, leaders should frame challenges as opportunities, rather than barriers or challenges, to help maintain a constructive environment.
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Develop self-confidence in each employee
Adversity can undermine self-confidence, which negatively impacts a person’s ability to perform and learn. Leaders can build self-confidence by helping employees develop professionally, recognizing their achievements and giving them the confidence that they can adapt and grow during these challenging times.
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Build and maintain trust in your team
Trust makes people more likely to speak up, share information, take calculated risks and explore innovative ideas. To protect it, leaders need to be genuinely honest and reliable. Listen to and show respect for other people’s opinions and try honestly to see things from others’ points of view. Take care to avoid criticism and accept your own mistakes when necessary.
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Provide the resources needed to get the job done
It’s draining to have to constantly fight for adequate resources during tough times. If your team is running into a situation where resources are in short supply, consider whether work is clearly prioritized. If offering additional, tangible resources isn’t an option at this time, offer ample emotional support, as well as empowerment and autonomy to help your employees find more efficient ways to get the job done.
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Unite with a shared purpose
People are more resilient when they feel they have a role in achieving a larger goal. Show people how their work fits into the bigger picture and serves your organization’s purpose.
Resilience helps organizations rebound from crises and adapt to change, and with a strong environment cultivated by managers, employees have the chance to thrive in the weeks ahead.