Arrow LeftBack
Icon 人际技能

Conflict - Maintaining Emotional Control

In Person

Maintaining emotional control when you deal with relationship conflicts is probably the most important step, and the most difficult. People can reduce escalation of negative attitudes by understanding and controlling the six elements of the conflict cycle, learning methods to process anger, creating healthy alternatives to destructive responses, and creating dialogue to discuss the issue while maintaining control.

查看日期和地点
Head with lightbulb

学习内容

• Identify the steps of the conflict cycle • Express emotions in a healthy way • Commit to principles for maintaining emotional control • Talk through a conflict issue with the other person

Open book

学习原因

In this workshop, you will address the emotional aspect of resolving conflict. You will discuss why anger, in particular, is an emotion that you have to process and manage for the conflict to be resolved professionally.

Person standing next to flag

学习效果

即将推出的课程日期

从上面选择一个地点,查找您所在区域内的课程日期。 

没有找到适合你的日期?希望让您的组织或团队参加此项目?联系我们,以获取更多信息。

The information you provide will be used in accordance with the terms of our privacy policy.

Thank you! A representative will contact you shortly about your inquiry.