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Customer Service
Customer Service Training

Delivering World Class Customer Service

现场课程

Good customer service results when organizations exceed the customer's expectations. This seminar dives into the skill and processes it takes to deliver quality service.

学习内容

1) Incorporate the Four Drivers of Customer Service to build customer relationships 2) Implement a consistent process to resolve complaints 3) Identify win-win opportunities to provide more products and services 4) Manage customer expectations in order to exceed them

学习原因

This seminar examines ways that we can exceed our customers' expectations by Incorporate the Four Drivers of Customer Service to build customer relationships implement consistent processes to deliver high service levels.

学习效果

Committing to deliver world class customer service will allow organizations to develop long lasting relationships and win future business.

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Dec 14, 2020 - Dec 14, 2020
时间: 9:00 AM - 5:00 PM
持续时间: One Day Seminar

Santa Ana, CA 92705

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NO ADDITIONAL COURSES

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