How to Replace Conflict with Cooperation
Do you recognize any of these warning signs of workplace conflict? Projects that were on track suddenly begin to slide. Vital information that was readily available now takes days to get. Helpful colleagues have now turned into roadblocks. Meetings that accomplished things now end in stalemate. If you do, you need to act now before conflict tears your group, division or organization apart.
学习内容
1. Diagnose conflict within your organization2. Analyze your conflict response style3. Identify anger triggers and remain poised in conflict situations4. Encourage collaborative problems solving and gain consensus5. Learn a variety of strategies for managing conflict
学习原因
How to Replace Conflict with Cooperation
学习效果
This course will help you identify ways to keep workplace conflict from derailing projects, killing productivity and destroying morale.
