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This virtual event is a 50-minute session designed to bring leaders together to learn about and reflect on recent research by Dale Carnegie Training and others regarding resilience, its impact on reducing stress in times of adversity and how to develop it in people, teams and across an organization. To view this pre-recorded webinar, please download how to access the webinar below. This webinar is presented by: Neville De Lucia, IDCFA Board Member – EMEA, and Tamara Anderson, Director of Enterprise Sales, Dale Carnegie Training.

Resilience refers to people’s ability to “bounce back” from adverse experiences and is characterized by the capacity to cope, recover and learn from them.

Massive changes are coming to the workplace in the next decade. These changes will require your workforce to adapt, to be flexible, to collaborate, and to reskill.

Change management has become more critical than ever to successful leadership, and while the goal remains the same – creating confident, positive and optimistic stakeholders with the skills and commitment to ensure new initiatives succeed – the accelerated pace and purpose of change, along with people’s emotional response to technological advances (especially AI) has added complexity to the challenge.

Employee engagement, productivity, growth, and commitment all strongly depend on the effectiveness of leadership. Being a humble leader brings the best out of your people and models for them the type of leadership that will help them to succeed throughout their career

Agility involves seeking out new information and embracing continuous change in a collaborative way – and it promises to become the new competitive advantage.

Artificial Intelligence refers to IT systems that sense, comprehend, learn, and act – and it’s changing the way we live and work. As organizations deploy AI it will have profound impact on jobs, employee engagement and corporate culture. Understanding what that impact will be and how to prepare people for success will be critical.

Understand the Elements of a Strong Corporate Culture In a recent study across four countries, Dale Carnegie set out to examine the perceptions of senior leaders on the strength of their own company cultures, their attitudes about its importance and impact, and actions they are taking to improve it.

A decade and billions of dollars later employee engagement levels have barely moved. Find out what companies may be missing in their quest to build a confident, engaged workforce that actually moves the needle on employee engagement.

71% of customers said they would rather buy from a sales professional they completely trusted than one who gave them a lower price.