Explore Our Transformational Resources

Resilience is the ability to bounce back from adversity, and having the capacity to cope, recover and learn from disruptive events. During the current Covid-19 crisis, a mix of work-from-home, social distancing, economic anxiety, new job roles, and the threat of job loss demand resilience. Leaders can help their workforce build resilience.

In this webinar, we share our research findings to help you to better understand organizational agility and identify ways to prepare your workforce to adapt and thrive in the rapid changes taking place around us every day. To listen to this pre-recorded webinar, please download a copy of how to access the webinar below. This webinar is presented by: Joe Hart, President and CEO, and Mark Marone, Director, Thought Leadership.

Employee engagement, productivity, growth, and commitment all strongly depend on the effectiveness of leadership. Being a humble leader brings the best out of your people and models for them the type of leadership that will help them to succeed throughout their career.

Understand the Elements of a Strong Corporate Culture. In a recent study across four countries, Dale Carnegie set out to examine the perceptions of senior leaders on the strength of their own company cultures, their attitudes about its importance and impact, and actions they are taking to improve it.

研究顯示，領導者擁有的盲點將為企業帶來沉重的代價。 可悲的是，大多數領導者都認為自己在商業世界近乎完美，完全沒有問題。因此，要他們承認自己的錯誤實在有一定難度。本書參考員工的意見調查，指出領導者常見的盲點，並提供相應有效的解決方案。

全心投入可使員工和客戶保持快樂和忠誠。全心投入有利留住員工，為企業效益帶來積極作用。您將明白直屬上司如何成為催化劑，員工投入工作，您將學會善用本工具，提高員工投入度和經濟效益。

This virtual event is a 50-minute session designed to bring leaders together to learn about and reflect on recent research by Dale Carnegie Training and others regarding resilience, its impact on reducing stress in times of adversity and how to develop it in people, teams and across an organization. To view this pre-recorded webinar, please download how to access the webinar below. This webinar is presented by: Neville De Lucia, International Dale Carnegie Franchise Association (IDCFA) Board Member – EMEA, and Tamara Anderson, Director of Enterprise Sales, Dale Carnegie Training.

The world has changed dramatically in the last several weeks as more and more schools are moving to online classes. Teachers & Parents alike are all struggling to cope with the changes that come from having to continue classroom teaching remotely. You may be asking similar questions: “How do I ensure that my students are successful when I can’t be physically present with them every day?” How do I keep them engaged, and how do I know they’re engaged when I can’t see them?” Today we’ll be addressing these and other questions. Using proven engagement principles, simple software and teaching best practices, mastering online schooling can become a reality. Dale Carnegie Training can help with its effective and proven methods of moving in-person classes to live online environment. Our 45 minutes webinar with a 15 minutes Q&A will cover some of the fundamentals.

Agility involves seeking out new information and embracing continuous change in a collaborative way – and it promises to become the new competitive advantage.

A decade and billions of dollars later employee engagement levels have barely moved. Find out what companies may be missing in their quest to build a confident, engaged workforce that actually moves the needle on employee engagement.

情感和投入度是息息相關的。員工越投入工作，效率和忠誠度也就越高。本書教您如何善待員工，以及原因何在。您將讓他們認識到自已的價值，並給予他們充足的發展空間，最後看著他們展翅高飛！

本書主要探討六大創新趨勢，幫助企業消除成功路上的障礙。其中包括 3 種市場趨勢，以及 3 種職場趨勢。在市場趨勢方面，深入分析了客戶的期望和未表達的需要，而在職場趨勢方面，則評估了如何優化工作環境，使員工有更好的體驗。

Resilience refers to people’s ability to “bounce back” from adverse experiences and is characterized by the capacity to cope, recover and learn from them.

Change management has become more critical than ever to successful leadership, and while the goal remains the same – creating confident, positive and optimistic stakeholders with the skills and commitment to ensure new initiatives succeed – the accelerated pace and purpose of change, along with people’s emotional response to technological advances (especially AI) has added complexity to the challenge.

Artificial Intelligence refers to IT systems that sense, comprehend, learn, and act – and it’s changing the way we live and work. As organizations deploy AI it will have profound impact on jobs, employee engagement and corporate culture. Understanding what that impact will be and how to prepare people for success will be critical.

71% of customers said they would rather buy from a sales professional they completely trusted than one who gave them a lower price.

千禧一代即將成為最大的勞動力，我們應該如何推動他們？本書涵蓋的資料為您提供一些策略，用於鼓勵不同世代的員工，營造團結合作的企業文化。