Managing Conflict in the Workplace
This one-day seminar will help you to deal with uncomfortable disagreements without discomfort. Using a proactive approach, you'll be better equipped to gain understanding and cooperation, manage emotions, and keep conflict situations productive.
課程內容
1. Recognize Sources of Conflict 2. Examine Strategies for Reducing Conflict 3. Identify Healthy VS Destructive Emotional Expressions 4. Apply Principles for Maintaining Emotional 5. Learn a Process for Driving Collaboration 6. Understand Characteristics of Successful Team Collaboration 7. Employ Twelve Steps to Win-Win Conflict Resolution 8. Utilize Conflict Response Style Approaches
為何需要學習本課程
This seminar will help you manage diverse points of view and differences of opinions in the workplace which is a critical skill, especially in today’s diverse world.
本課給您的幫助
This seminar will help you to embrace conflict and deal with it quickly, efficiently, and fairly so it can lead to increased collaboration, innovation, creativity, and productivity.
