/ / How to Deal with Difficult People and Customers
面對面
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How to Deal with Difficult People and Customers
課程主題還包含:
人際技巧
關於
Avoiding difficult people and customers can lead to unresolved conflicts and miscommunications, resulting in loss of time, energy, morale, productivity, and even customers. This class will help you effectively engage with problematic people.
課程內容
Learn how to work more effectively with difficult people. Apply strategies for negotiating and compromising with difficult customers. Discover how to gain cooperation and change behaviors without creating resentment.
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為何需要學習本課程
The way you deal with a difficult person will determine future relationships and can impact an organization's productivity and bottom line.
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本課給您的幫助
You will gain the confidence to confront and effectively deal with the behaviors of difficult people rather than reacting negatively.
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Select the best option for you:
任何語言
選擇一個地點
閣下之所選地區暫時未有卡內基課程， 請擴大搜尋地區範圍。
有問題？請隨時諮詢
Select the best option for you:
任何語言
選擇一個地點
閣下之所選地區暫時未有卡內基課程， 請擴大搜尋地區範圍。
有問題？請隨時諮詢
Questions?
