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Customer Service
Customer Service Training

World Class Customer Service

În persoană

With an emphasis on the skills needed to build external and internal relationships, our training tackles issues such as how people can exceed customer expectations, recognize the difference with internal customers, and leverage "best practices" to strengthen customer relationships. Organizations tell us the training brings measurable gains in improved service quality, better resolution of customer conflict, and increased customer satisfaction.

Ce vei învăța

Adjust the way we approach others to support a vibrant customer culture, understand and apply a customer-focused approach to service, resolve customer complaints from rational and emotional perspectives

De ce îți dorești să înveți

Demonstrating behaviors or helpfulness, genuine interest, and respect influences customer behavior.

Cum te va ajuta

Creating and maintaining a customer service attitude involves understanding expectations, going above and beyond, and being a customer advocate.

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Nu ați găsit o dată convenabilă pentru dvs.? Doriți ca acest program să vă fie furnizat pentru organizația sau echipa dvs.? Contactați-ne pentru a obține mai multe informații.
Informațiile furnizate vor fi utilizate în conformitate cu termenii politicii noastre de confidențialitate.
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