Como dar feedback sem insultar seus trabalhadores

Benefício deste eBook

Um recente Estudo sobre o engajamento de colaboradores da Dale Carnegie Training revelou que o supervisor imediato e o comportamento e a atitude dele impulsionam o engajamento de colaboradores no trabalho. Se os gerentes querem manter os trabalhadores engajados, precisam dar feedback e críticas construtivas de modo positivo, sem condescendência ou antagonismo. Em resumo, você pega mais moscas com mel do que com vinagre!

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O que você irá aprender

This ebook will give you valuable tips for giving positive feedback, beginning with establishing clear goals. Mistakes should be addressed quickly and empathetically, and they should not define the person. Discover ways to engage employees by enabling them to be a part of the solution, while assuring them of their value to the team.

Por que você precisa disso

One word: Retention. When positive feedback is provided, even (or maybe even especially) when corrective, the employee understands that the manager is committed to the employee’s success and growth. A strong level of trust is established which boosts morale and increases productivity (not to mention you don’t have to start all over with a new hire!).

O que você vai fazer com isso

Addressing mistakes or conflicts is often difficult for managers, but when performed in a manner that focuses on the problem, not the person, you’ll be able to keep your employee motivated and engaged. With team members like that, you’ll be sure to achieve your objectives, and your team will be anxiously awaiting their next goals!

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