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Professional Training from the Best in Business

Our training creates engaging leaders, powerful presenters, confident sales and service professionals, and empowered organizations.
Corporate Solutions
Unlock the full power of your organization's talent to generate revenue, increase productivity and reduce costs by revealing your bright and resourceful workforce.  
Build the skills that really matter - allowing you to speak with confidence, become an engaging leader, present with impact, increase your sales and provide world class service.  

Take Command of Your Career and Future

Whether you're searching for the confidence needed to embark on a new venture or for the strength to enact change in your community, we offer proven tools to help you make an impact.

Live Online Overview

Topher Olsen, Alliance Residential

Improving Business Performance through In Person and Live Online Training

We tailor and design content to maximize participation and impact for your organization’s needs.

Dale Carnegie of Charlotte & Western North Carolina

Build the team results you NEED by building the skills that matter. We guide your team to change and improve their performance so they get stronger results. These results impact your organization’s bottom line in productivity, talent retention, and even revenues. Transformation begins here.

Charlotte & Western North Carolina

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Location: 837 Tanglewood Dr Concord, NC 28025 US

Susan Spader
Phone: 704.262.7614
Email: [email protected]


How to Develop an Agile Workforce in 2022

In this webinar, we share our research findings to help you to better understand organizational agility and identify ways to prepare your workforce to adapt and thrive in the rapid changes taking place around us every day.


Upcoming Courses

Charlotte & Western North Carolina | Live Online

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Building the Skills for Workforce Agility in an Era of Digital Transformation

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As the world of work continues to evolve at a rapid clip, technology’s growing influence across all aspects of business is adding a whole new variable to the mix. While digital transformation has been on the agenda for most industries in recent years, the coronavirus pandemic and resulting social distancing requirements have suddenly accelerated that process for everyone.

Remote work is the new normal for a huge number of organizations today and, potentially, for the foreseeable future. At the same time, more businesses are looking at how they can use technology to automate previously labor-intensive processes and tasks — a shift that will likely endure beyond the current realities.

Leading Successful Remote Teams

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The nature of our business at Dale Carnegie is about people, resilience, agility, creating confidence and dealing with stress and worry. Our focus during these past months has been on supporting our customers, the communities we serve and our network of local offices around the world dealing with the fear and uncertainty of the current pandemic.

The same priorities of building confidence, resilience, and overcoming stress are key to leading successful remote teams, the current situation in which most businesses find themselves. It can be challenging in times of crisis, but there are methods leaders can use to help remote teams successfully deal with change and bounce back from setbacks, even during our very challenging current environment.

Browse Courses by Topic

Dale Carnegie helps people take command of their work and change their lives.


See our most recent courses

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In-Person: Location

3 Days: 5/13, 5/14, 5/15

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Course Name

In-Person: Location

3 Days: 5/13, 5/14, 5/15

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Course Name

In-Person: Location

3 Days: 5/13, 5/14, 5/15

Meet The Team

Our trainers have over 30 years of experience working with companies to transform cultures and drive long-term results.

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Susan Spader

President & CEO

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Chris Arline

Director, Client Engagement & Performance Consultant

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Deanna Phillips

Operations Manager

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Niat Tesfai

Project Coordinator

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Mary Beth Griffin

Marketing Manager

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Fatima Farmer

Marketing Specialist

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Susan Heusser, PCC

Executive Coach Trainer


About Dale Carnegie Charlotte & Western North Carolina

A rich history and a proven, innovative process has connected Dale Carnegie training to people around the world seeking real transformation and impactful results.


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Contact us at any time to ask questions or find out more about developing the skills you need to succeed at work and in your everyday life.
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