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As a global leader in workplace training and development, we've created custom resources to supplement your training, as you further develop the skills to become a better, more confident, and more effective version of yourself
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Achieving Inclusion through Cultural Awareness
Genuine inclusiveness is an important mechanism for achieving sustained diversity. Organizations can enhance their inclusiveness by helping people develop their cultural awareness and cultural competency.
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White Paper
WEBINAR: The New Change Management
Many business leaders are struggling to adjust to the new normal of digital disruption, ever-changing workplace norms, and the constant but necessary evolution of our business reality. Success in today’s world is more than managing these changes – it’s about leading teams who are confident and capable of embracing, innovating, and implementing change. View this on-demand webinar: How to Lead Change in a VUCA World, presented by Ercell Charles, Dale Carnegie’s VP of Training, and Mark Fitzmaurice, Managing Partner of Dale Carnegie Northern England.
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White Paper
Developing a Resilient Workforce
Resilience refers to people’s ability to “bounce back” from adverse experiences and is characterized by the capacity to cope, recover and learn from them.
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White Paper
Beyond Technology
Artificial Intelligence refers to IT systems that sense, comprehend, learn, and act – and it’s changing the way we live and work. As organizations deploy AI it will have profound impact on jobs, employee engagement and corporate culture. Understanding what that impact will be and how to prepare people for success will be critical.
View White Paper
White Paper
Recognising Leadership Blind Spots
Research shows that leaders have blind spots, and they can be costly to the organisation. Sadly, most leaders believe that their vision in the world of business is 20/20, so it takes a little convincing to get them to see the error of their ways. This paper, supported by employee surveys, identifies the blind spots and offers effective solutions to address them.
View White Paper
White Paper
Managers Matter
Engagement means happy, loyal employees, and happy, loyal customers. Engagement leads to improvement in retention levels and impacts the bottom line. Knowing how immediate supervisors act as the catalyst for employee engagement enables you to leverage this tool to move the needle on employment engagement levels, and bottom line impacts.
View White Paper
White Paper
A Blended Approach to Optimizing the Learning Journey
An overview of research combined with expert insights into when blended (digital and traditional face-to-face) training strategies are most effective along the learning journey for the development of interpersonal and other soft skills.
View White Paper
White Paper
WEBINAR: From Survive to Thrive
Resilience is the ability to bounce back from adversity, and having the capacity to cope, recover and learn from disruptive events. During the current Covid-19 crisis, a mix of work-from-home, social distancing, economic anxiety, new job roles, and the threat of job loss demand resilience. Leaders can help their workforce build resilience.
View White Paper
White Paper
Humble Leaders
Employee engagement, productivity, growth, and commitment all strongly depend on the effectiveness of leadership. Being a humble leader brings the best out of your people and models for them the type of leadership that will help them to succeed throughout their career.
View White Paper
White Paper
Transforming Attitudes and Actions
Understand the Elements of a Strong Corporate Culture In a recent study across four countries, Dale Carnegie set out to examine the perceptions of senior leaders on the strength of their own company cultures, their attitudes about its importance and impact, and actions they are taking to improve it.
View White Paper
White Paper
Emotional Drivers of Employee Engagement
Emotions and engagement are connected. Engaged employees are more productive and loyal. This paper shows how and why to treat your employees well; let them know that they matter; give them room to grow; and watch them take flight!
View White Paper
White Paper
The 3 + 3 of Experience Innovation
This paper focuses on six trending innovations that companies are using to address the challenges they identify as barriers to their success. There are 3 market-facing trends along with 3 workplace-focused trends. The market-facing trends analyse an in-depth understanding of their customers’ expectations, and unexpressed needs, while the workplace trends evaluate how best to optimise the workplace experience.
View White Paper
White Paper
WEBINAR: Corporate Culture Under Pressure
Corporate culture is under pressure from all sides: the sudden shift to remote work - and new ones as employees return – dramatic change in demand and even new business models have dramatically altered carefully-planned employee experiences. Disruption in the rhythms of everyday, live human interactions has created a drain on social capital and professional networks. Continued uncertainties stemming from the pandemic and efforts to confront and end racial injustice have also intensified challenges to trust in organizations and their leaders. Learn steps leaders can take now to adjust to the next normal and move their corporate culture in a positive direction.
View White Paper
White Paper
WEBINAR: Handling Stress and Supporting Resilience
This virtual event is a 50-minute session designed to bring leaders together to learn about and reflect on recent research by Dale Carnegie Training and others regarding resilience, its impact on reducing stress in times of adversity and how to develop it in people, teams and across an organization. To view this pre-recorded webinar, please download how to access the webinar below. This webinar is presented by: Neville De Lucia, International Dale Carnegie Franchise Association (IDCFA) Board Member – EMEA, and Tamara Anderson, Director of Enterprise Sales, Dale Carnegie Training.
View White Paper
White Paper
The New Competitive Divide
Agility involves seeking out new information and embracing continuous change in a collaborative way – and it promises to become the new competitive advantage.
View White Paper
White Paper
Employee Engagement: It's Time to Go 'All In'
A decade and billions of dollars later employee engagement levels have barely moved. Find out what companies may be missing in their quest to build a confident, engaged workforce that actually moves the needle on employee engagement.
View White Paper
White Paper
Creating Cultures that Engage and Retain Millennials & Gen Z
Millennials are soon to be the largest segment of the workforce. How do we engage them? The data covered in this paper provides strategies for inspiring relationships across generational divides to create a culture that works together.
View White Paper
White Paper
Achieving Inclusion through Cultural Awareness
Genuine inclusiveness is an important mechanism for achieving sustained diversity. Organizations can enhance their inclusiveness by helping people develop their cultural awareness and cultural competency.
View White Paper
White Paper
WEBINAR: Corporate Culture Under Pressure
Corporate culture is under pressure from all sides: the sudden shift to remote work - and new ones as employees return – dramatic change in demand and even new business models have dramatically altered carefully-planned employee experiences. Disruption in the rhythms of everyday, live human interactions has created a drain on social capital and professional networks. Continued uncertainties stemming from the pandemic and efforts to confront and end racial injustice have also intensified challenges to trust in organizations and their leaders. Learn steps leaders can take now to adjust to the next normal and move their corporate culture in a positive direction.
View White Paper
White Paper
WEBINAR: From Survive to Thrive
Resilience is the ability to bounce back from adversity, and having the capacity to cope, recover and learn from disruptive events. During the current Covid-19 crisis, a mix of work-from-home, social distancing, economic anxiety, new job roles, and the threat of job loss demand resilience. Leaders can help their workforce build resilience.
View White Paper
White Paper
Developing a Resilient Workforce
Resilience refers to people’s ability to “bounce back” from adverse experiences and is characterized by the capacity to cope, recover and learn from them.
View White Paper
White Paper
The New Competitive Divide
Agility involves seeking out new information and embracing continuous change in a collaborative way – and it promises to become the new competitive advantage.
View White Paper
White Paper
Transforming Attitudes and Actions
Understand the Elements of a Strong Corporate Culture In a recent study across four countries, Dale Carnegie set out to examine the perceptions of senior leaders on the strength of their own company cultures, their attitudes about its importance and impact, and actions they are taking to improve it.
View White Paper
White Paper
Recognising Leadership Blind Spots
Research shows that leaders have blind spots, and they can be costly to the organisation. Sadly, most leaders believe that their vision in the world of business is 20/20, so it takes a little convincing to get them to see the error of their ways. This paper, supported by employee surveys, identifies the blind spots and offers effective solutions to address them.
View White Paper
White Paper
Creating Cultures that Engage and Retain Millennials & Gen Z
Millennials are soon to be the largest segment of the workforce. How do we engage them? The data covered in this paper provides strategies for inspiring relationships across generational divides to create a culture that works together.
View White Paper
White Paper
The 3 + 3 of Experience Innovation
This paper focuses on six trending innovations that companies are using to address the challenges they identify as barriers to their success. There are 3 market-facing trends along with 3 workplace-focused trends. The market-facing trends analyse an in-depth understanding of their customers’ expectations, and unexpressed needs, while the workplace trends evaluate how best to optimise the workplace experience.
View White Paper
White Paper
A Blended Approach to Optimizing the Learning Journey
An overview of research combined with expert insights into when blended (digital and traditional face-to-face) training strategies are most effective along the learning journey for the development of interpersonal and other soft skills.
View White Paper
White Paper
WEBINAR: The New Change Management
Many business leaders are struggling to adjust to the new normal of digital disruption, ever-changing workplace norms, and the constant but necessary evolution of our business reality. Success in today’s world is more than managing these changes – it’s about leading teams who are confident and capable of embracing, innovating, and implementing change. View this on-demand webinar: How to Lead Change in a VUCA World, presented by Ercell Charles, Dale Carnegie’s VP of Training, and Mark Fitzmaurice, Managing Partner of Dale Carnegie Northern England.
View White Paper
White Paper
WEBINAR: Handling Stress and Supporting Resilience
This virtual event is a 50-minute session designed to bring leaders together to learn about and reflect on recent research by Dale Carnegie Training and others regarding resilience, its impact on reducing stress in times of adversity and how to develop it in people, teams and across an organization. To view this pre-recorded webinar, please download how to access the webinar below. This webinar is presented by: Neville De Lucia, International Dale Carnegie Franchise Association (IDCFA) Board Member – EMEA, and Tamara Anderson, Director of Enterprise Sales, Dale Carnegie Training.
View White Paper
White Paper
Humble Leaders
Employee engagement, productivity, growth, and commitment all strongly depend on the effectiveness of leadership. Being a humble leader brings the best out of your people and models for them the type of leadership that will help them to succeed throughout their career.
View White Paper
White Paper
Beyond Technology
Artificial Intelligence refers to IT systems that sense, comprehend, learn, and act – and it’s changing the way we live and work. As organizations deploy AI it will have profound impact on jobs, employee engagement and corporate culture. Understanding what that impact will be and how to prepare people for success will be critical.
View White Paper
White Paper
Employee Engagement: It's Time to Go 'All In'
A decade and billions of dollars later employee engagement levels have barely moved. Find out what companies may be missing in their quest to build a confident, engaged workforce that actually moves the needle on employee engagement.
View White Paper
White Paper
Emotional Drivers of Employee Engagement
Emotions and engagement are connected. Engaged employees are more productive and loyal. This paper shows how and why to treat your employees well; let them know that they matter; give them room to grow; and watch them take flight!
View White Paper
White Paper
Managers Matter
Engagement means happy, loyal employees, and happy, loyal customers. Engagement leads to improvement in retention levels and impacts the bottom line. Knowing how immediate supervisors act as the catalyst for employee engagement enables you to leverage this tool to move the needle on employment engagement levels, and bottom line impacts.
View White Paper

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