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Artificial Intelligence refers to IT systems that sense, comprehend, learn, and act – and it’s changing the way we live and work. As organizations deploy AI it will have profound impact on jobs, employee engagement and corporate culture. Understanding what that impact will be and how to prepare people for success will be critical.

Understand the Elements of a Strong Corporate Culture In a recent study across four countries, Dale Carnegie set out to examine the perceptions of senior leaders on the strength of their own company cultures, their attitudes about its importance and impact, and actions they are taking to improve it.

A decade and billions of dollars later employee engagement levels have barely moved. Find out what companies may be missing in their quest to build a confident, engaged workforce that actually moves the needle on employee engagement.

71% of customers said they would rather buy from a sales professional they completely trusted than one who gave them a lower price.

研究顯示，領導者擁有盲點，並且企業將為此付出昂貴的代價。 可悲的是，大多數領導者都認為自己的商業見解是完美的，因此，讓他們承認自己的錯誤有一定的難度。 本白皮書參考員工意見調查，指出了領導者的盲點，並提供了相應的有效解決方案。

情感和投入度是緊密相連的。員工的投入度越高，工作效率和忠誠度也就越高。本白皮書展示了善待員工的方法和原因，讓他們認識到自身的重要性，給予他們充足的成長空間，最後看著他們展翅高飛！

千禧一代即將成為最大的勞動力群體。我們應該如何吸引他們？本白皮書中涵蓋的資料為您提供了一些策略，用於鼓勵不同世代的員工創造團結協作的企業文化。

全心投入意味著員工和客戶保持快樂和忠誠。 全心投入有利於提高員工留存率，為企業效益帶來積極的影響。 了解直屬領導如何成為員工投入度的催化劑，將幫助您利用該工具提高員工投入度和經濟效益。

本白皮書主要探討公司如何利用六種趨勢創新來應對成功路上的障礙形成的挑戰。其中包括 3 種面向市場的趨勢和 3 種以職場為中心的趨勢。面向市場的趨勢深入分析了客戶的期望和未表達的需求，而職場趨勢則評估了如何優化職場體驗。