Emotional Intellegence Workshop
Research shows that positive energy and emotional control results in high productivity, smart decisions, high retention rates, good morale, and strong teamwork. Studies have shown that raising overall emotional intelligence in an organization positively affects the bottom line.
學習內容
Understand the connection between how we think, feel, and behave. Demonstrate greater effectiveness through improved emotional intelligence. Maintain emotional control in difficult situations.
學習原因
Emotional Intelligence will help you practice active listening and interpersonal skills to create harmony in stressful situations and bring people together.
學習效果
Emotional Control✓ Understand the connection between how we think, feel, and behave✓ Demonstrate greater effectiveness through improved emotional intelligence✓ Maintain emotional control in difficult situationsPrinciples/Benefits of a Trust-Based Work Environment✓ Build Trust, Respect & Credibility✓ Six warning signs of Distrust✓ Restoring Trust✓ Identify opportunities to improve collaboration✓ Process for driving collaboration✓ Tap into diverse strengths and perspectivesCommunicate with Diplomacy and Tact✓ Respond to difficult situations in a confident, diplomatic, and tactful way✓ Give and receive feedback without eliciting negative emotions✓ Apply mediation techniques to find common ground among opposing viewpointsFeedback✓ Giving & receiving constructive feedback✓ Gaining willing corporation; Be a Leader;✓ Express emotions in a transformative way✓ Confidently discuss conflict with others
