The Art of Networking & Create Loyal Customers
Networking is crucial in gaining employment – especially in today’s highly competitive culture. The job force is constantly challenged with increased competition, complex performance standards, higher quotas, and a more strategic focus on new business development. Because of this, organizations are turning to employees that offer a unique skill set: the ability to get to know people and build quality relationships.Create Loyal Customers: Satisfied customers smile and give you high ratings. Loyal customers gush about their experiences and tell all their friends. Exceptional customer service is about creating meaningful relationships and memorable moments in every interaction.
學習內容
In the Art of Networking, participants will learn how to start conversations with confidence in interviews and at networking events; Show genuine appreciation and empower one another with peer strength-building; “Show Up” and deliver on personal visions with confidence, among other skills.In Create Loyal Customers, participants will increase customer loyalty through exceptional customer service; apply principles to exceed customer expectations; Build relationships using creative follow-up techniques.
學習原因
This makes it more important now than ever to make sure you know how to promote yourself in a way that offers unique, memorable, and people-oriented value to an organization so that you can stand out from the crowd.You will want to learn how to create loyal customers because it takes more to find a new customer than it does to keep an existing one. But retaining customers in a growing global market is no easy task. Today’s customers are educated, prepared and have more options than ever before.
學習效果
The Art of Networking provides you with the tools you need for getting to know people by building your networking skills and creates a web of champions for you and your journey to success.Turning customers into fans who are not only loyal, but also refer others, requires delivering exceptional customer service that exceeds expectations every time.
