About this office

A rich history and a proven, innovative process has connected Dale Carnegie training to people around the world seeking real transformation and impactful results.

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Meet our Team and Leaders


Victor Delgado

President of Delgado & Associates, LLC

Victor Delgado is President of Delgado & Associates, LLC, which offers Dale Carnegie Training in the New Mexico and El Paso, TX. Dale Carnegie Training is a global organization that helps individuals and organizations achieve goals by improving the way they communicate, influence and lead.

Victor’s coaching and facilitation has helped Fortune 100 corporations, non-profits and entrepreneurial firms to transform the way they engage employees and clients. He has trained Leaders at all levels in leading wineries like E&J Gallo Wineries and Bronco Winery; sales leaders on coaching and developing their salespeople, coached manufacturing leaders on leadership and teaming skills, enhanced the leadership skills of farming representatives from the Navajo Nation, Farm Service Agency of New Mexico, TLC Plumbing, Rich Ford, Supply One, New Mexico Gas Company, St. Clair Winery, United States Air Force, Bank of America, John Deere, Wilbur Ellis, Almond Growers Association, Diamond Foods and USDA Dairy Inspections.

Raised in New Mexico with a farming background, Victor has used his entrepreneurial focus to own two successful Dale Carnegie® franchises across four states including New Mexico, Texas, Colorado and California. His 30+ years of experience with customers provide a rich understanding of unique industry trends, solutions for complex challenges, and teaming results that have his customers asking repeatedly for his involvement.

Cindy Benson

CEO of Delgado & Associates, LLC

Cindy Benson Delgado is CEO of Dale Carnegie of New Mexico and is a Global Carnegie Master Trainer for Dale Carnegie & Associates, Inc.® Cindy has been responsible for the development and implementation of the Customer Solutions spanning North America, Europe, Asia and Australia. She has worked in more than 25 countries to drive customer success and grow and develop Dale Carnegie Trainers.

Cindy has strong experience working with multi-national businesses and Federal and State customers on presentations skills, building and aligning performance expectations, implementing SMART goals, strategic planning and customer service. Cindy has engaged in program design and implementation for customers to meet their specific needs.

From growing up on a Montana ranch to studying in Florence, Italy, Cindy brings a unique business perspective to her work with customers. During her 20 years with Dale Carnegie®, her many customers include: United States Air Force, Los Alamos National Laboratory, New Mexico Higher Education Department, Farm Service Agency of New Mexico, U.S. Army, United States Coast Guard, U.S. Marine Corps, Defense Finance and Accounting Service, Administrative Offices of the U.S. Courts, Department of Transportation Research and Innovative Technology Administration, General Services Administration, various Intelligence Organizations, United States Patent and Trademark Office; and numerous other Agencies of the United States Government, as well as companies like Invesco, Intel, Microsoft, Starbucks, Nasdaq, Honeywell, Bank of America, Costco, E&J Gallo Wineries, Wilhelmsen Ships Service, Albemarle, A.P. Moller-Maersk, First Data, and Coloplast.

Aaron Mehlberg

Sales & Marketing

Aaron Mehlberg is a Business Consultant of Delgado & Associates, LLC.  He partners with small to large organizations to increase their profitability by implementing effective communication and leadership strategies, resulting in stimulated employee productivity.

Aaron’s experience in sales, marketing, and management has helped him lead business development efforts through strategic planning and campaign implementation.  With a background in the financial industry, Aaron has worked with high net worth individuals, business owners, restaurant franchisees, international venture capitalists, banks, and brokerages, including government organizations, such as the New Mexico State Treasurer’s Office.  Aaron has held FINRA Series 7, Series 65, Series 63, New Mexico Life, Health, and Property, Casualty, and Marine licensure.

Growing up as a child in a small town in Michigan, to settling in New Mexico, Aaron enjoys reading, skiing, and golfing. His love of travel has allowed him to learn about different cultures, customs, and their ways of communication.  When he is not spending time with his daughter, Aaron is helping people discover Dale Carnegie’s 5 Drivers of Success.

Audrey Nadarzynski

Business Consultant

Audrey is a Business Consultant for Dale Carnegie of New Mexico in the Albuquerque and Santa Fe areas. She works with individuals and organizations to enrich their lives, as well as increase their profitability, through enhancing the skills necessary to transform their knowledge into success.

With over 20 years of sales and management experience, Audrey has successfully worked with small businesses to multi-million dollar corporations around the United States.

Audrey achieved her BS in Communications from Rowan University in Glassboro, New Jersey.  She holds a New Jersey Substitute Teacher License, held a New Jersey Public Insurance Adjuster License, and is a graduate of the Dale Carnegie Course.

Originally from Southern New Jersey, Audrey left the shore for the desert of New Mexico.  Audrey enjoys sunshine, photography, reading, cooking, wine, hiking and yoga.

Audrey lives by the words “If you quit, it will never happen.”

Betsy Bailey

Senior Performance Consultant

Betsy Bailey is a Senior Performance Consultant, within the New Mexico-Southwestern Colorado Franchise of Dale Carnegie Training. Dale Carnegie Training is a global organization that helps individuals and organizations achieve goals by improving the way they think, communicate, influence and lead.

Corporate Training Experience:
As a Senior Performance Consultant, she is responsible for establishing community partnerships, improving business outcomes and collaborating with customers for best possible solutions. Betsy’s coaching and facilitation has helped Fortune 500 corporations, non-profits, and small business to transform the way they team with employees and clients. She has trained leaders at all levels on engagement, leadership, sales, customer service, presentations, process improvement and management. Betsy is an executive coach who develops better Boards, convenes more productive meetings and partners to achieve required results. She has deep experience facilitating soft skill development within federal, state and local governments.

Industry Experience:
Raised in Washington D.C. with as an athletic, Betsy was a pioneer living and working in Germany and Turkey as a professional basketball player and head coach. Today, her 25+ years ensure customers experience industry breakthroughs and lasting solutions for complex cultural challenges. Betsy is a customer advocate as clients ask repeatedly for her innovative contribution and creative involvement.

Customer Experience:
During her 25+ years with Dale Carnegie Training with Northern New Mexico and Southwestern Colorado, she has worked with organizations such as Bureau of Indian Affairs, Los Alamos National Laboratory, Rio Rancho Chamber of Commerce, Isleta Casino, Northern Area Workforce Connection, Williams Energy, Navajo Engineering Construction Authority, Conoco Phillips, Navajo Area Indian Health Services, Arizona Public Service, Navajo Agricultural Products Industry, PNM Resources, Waste Management, BHP Billiton/Navajo Mine, and Iina’ba, Inc.

Trainer Certifications:
Dale Carnegie & Associates, Inc. – Licensed Training in Leadership Effectiveness, Team Member Engagement, Presentations Effectiveness, Dale Carnegie Course®, Process Improvement and Customer Service Excellence. Annual recertification is required. Additional Industry Certifications – The Art of Convening®, Insights Discovery®, Bob Pike® Instructional Design, Achieve Global®, and Thomas-Kilmann Conflict Modes®.

Education: B.A. in Communication Theory from University of Colorado at Boulder

Charlie Black

Director of Leadership Training Group LLC and President of Charles E. Black Jr & Assoc.

Charles E. Black Jr., is Director of El Paso, Texas, as well as Southern and Eastern New Mexico under Leadership Training Group LLC, and President of Charles E. Black Jr & Assoc. Inc. His 27 years as a licensed instructor for Dale Carnegie® has influenced thousands of people making positive changes one person or one company at a time.
 During his career with Dale Carnegie® his many customers have included, Boeing, Department of Energy, Department of Defense, AT&T, First Light FCU, Homeland Security, WSMR, El Paso, Ysleta, Socorro, Clint, Fabens, LCPS, School Districts, El Paso Water, TORO and numerous others.
Prior to his joining Dale Carnegie® he served as Vice President of Black’s Nursery Inc., which was the largest retail Nursery in the Southwest.
One of the Corporate Client projects that Mr. Black led was for A.O. Smith, where his team helped design a solution- based course to improve manufacturing volume. One key result area was to decrease turnover rates of hourly employees. By lowering this rate by 8%, the manufacturing volume increased by 12.8%. In achieving this decrease the climate of the organization became increasingly positive, which in turn began to drive a more productive culture.
At AT&T, Mr. Black consulted with, and strategically implemented, a process to enhance morale at one of their “call centers.” A much higher employee confidence level resulted in a stronger mind set, evidenced by exceeded sales goals across the board.
Working in Secondary Education, Mr. Black has instructed many courses designed to prepare students for the “real” world. It gave them the critical skills they need to reach their goals and live up to their full potential — at school, home, and work. These College readiness skills include, managing stress, demonstrating leadership, increase self -confidence, enhance relationships, problem solving, communication and motivating others.
Charles grew up in the farm lands of El Paso’s Lower Valley. He is firmly planted with strong family and community ties.