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Frequently Asked Questions (FAQs)

Dale Carnegie Training of Virginia & West Virginia

FAQ Overview

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About Dale Carnegie Programs

Q1: How do I know which Dale Carnegie program is right for me?

Check out our Public Course Flyer for a full breakdown of Dale Carnegie's public programs, making it easier to find the right course for your situation.

COMING SOON: Start a conversation with our AI-powered chatbot (trained by Dale Carnegie) to discover which pathway is right for you!


Q2: How do I see the upcoming courses in my area?

On our Public Course Flyer, there is a local course schedule is on the final page.


Q3: What’s the difference between the immersion format and time-phased format?

Dale Carnegie’s diverse program formats cater to various learning styles and schedules.

Immersion refers to full consecutive days in the same week. Time-phased refers to programs that meet once a week for multiple consecutive weeks. The immersion format offers convenience and accessibility, whereas the time-phased format provides week-over-week progression with smaller time commitments. The content is nearly identical across each format.

Whether you prefer the focused, immersive experience or the gradual, week-over-week progression, our content remains consistently high in quality across all formats and our trainers will ensure you see results for your effort. It’s about finding the right fit for your lifestyle and learning preference.


Q4: What’s the difference between the In Person format and Live Online format?

Each format offers unique benefits tailored to different learning styles and life circumstances. What works best for you will depend on your personal learning style, location, and schedule. Our engaging and interactive core programs are designed to deliver an enriching experience, whether you choose In Person or Live Online. The key is applying what you learn to enhance your everyday life.


Q5: Does Dale Carnegie offer subscription-based training?

Experience continuous learning with Dale Carnegie Unlimited. Explore our seven levels of Live Online Subscriptions, each offering a unique learning adventure. Details are available on the Live Online Subscription Packages page on our website.


Q6: What makes Dale Carnegie Certified Trainers unique in the training industry?

With over 1,700 certified trainers globally, we are one of the largest training organizations in the world. 

Our trainers undergo over 150 hours of in-house development through our rigorous certification program. It's a development processs so robust and intense, it is ISO 9001:2015 Certified. Our trainer network isn't just one of the oldest and largest across the world, but it's also best in industry.

They’re not just trainers; they’re your partners in transformation.


Q7: Does Dale Carnegie offer training for teenagers?

Yes! The program is called Generation.Next and you can learn more on the Youth & Teen webpage. This program is primarily offered during summer months in Dale Carnegie’s training center in Atlanta, GA.

Looking for more information on this program for your teen? Check out our local course flyer here.


Q8: How can I subscribe to Dale Carnegie’s email newsletter?

Stay connected and be the first to know about our latest programs, insights, and special offers. Subscribe to our email newsletter by submitting a Contact Form, and join a community committed to growth and excellence.

Be sure to select the box: “I would like to receive Dale Carnegie’s email newsletter and special offers or discounts!” to opt in and start receiving our emails.


Finance

Q9: What are Dale Carnegie’s payment options?

When registering on our website, two payment options are available:

  1. Pay upon enrollment with a credit or debit card
  2. Elect to receive an invoice

If you choose an invoice, our accounting team will email an invoice to you within 10 business days.

You may pay by credit card, debit card, or ACH. We do not accept cash or checks.

We do not offer payment plans or incremental payment pathways at this time.

Payment is due by Session 1 unless otherwise authorized. 


Q10: What is the attendance policy?

Please read the Terms and Conditions on our website for specific details.

Our time-phased programs are designed with flexibility for life’s unexpected moments. Our immersion programs require full attendance.

Qhen absences happen, we're here to help with make-up sessions. Our training department has a coordinator that will work with you personally to schedule your make-up sessions.

If you know you will miss a session, please alert your local contact or trainer.


Q11: Does Dale Carnegie offer discounts?

We offer volume discounts upon request. Aside from volume discounts, we do not offer other common discounts (student, senior, first-responder, etc). 

Members of the U.S. government and armed forces can find discounted pricing available through GSA.


Q12: What is Dale Carnegie’s refund policy?

Please read our Terms and Conditions for full details. 


Q13: How do I go about rescheduling or cancelling my enrollment?

If you've had communications with a Dale Carnegie rep, please contact them directly.

If you’re not sure who your rep is, consider searching in your inbox for emails from "@dalecarnegie.com" to see if anyone on our team has emailed you.

You can always email [email protected] for assistance.


After Your Program

Q14: Upon completion of the program, will I receive a certificate? If so, is it digital or physical?

The Certificate of Achievement is awarded upon meeting all program qualifications, which are detailed in the Attendance Policy in our Terms and Conditions .

In Person programs offer a physical certificate. Live Online programs provide a digital certificate.


Q15: I lost/misplaced/damaged my original Certificate of Achievement. How can I get an additional copy of my certificate?

Email [email protected] for assistance. Please provide your name, the course name, estimated date of graduation, and city/state where you took the program. These are required criteria for issuing a new certificate so submitting that information up front will expedite our ability to assist you.


Open Positions

Q16: How do I apply for a full-time position with Dale Carnegie?

Join a world leader in training and development. Steep yourself in a culture of continuous learning, relationship building, and empathy.

We are looking for passionate individuals in sales, operations, marketing, and training.

Apply by submitting a Contact Form, and let’s embark on this journey together.


Q17: How do I apply for a paid internship with Dale Carnegie?

Dale Carnegie is a pro-internship organization! We are passionate about working with the next generation and love developing people as they are just starting their careers.

We offer paid internships in sales, sales support, project management, and marketing.

Apply by submitting a Contact Form, and let’s embark on this journey together.



Dale Carnegie of Virginia & West Virginia

JJ White
2726 Fairground Road, Box 123, Goochland, VA 23063 US

[email protected]

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