Overcoming Workplace Negativity with Enthusiasm
This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed learning.
If you have a Negative Nancy or Pessimistic Peter on your team, their attitudes are undoubtedly spreading to and impacting their teammates. Negative people at work can affect performance, decision-making, morale, and company culture.
But there’s good news, too. Enthusiasm and a positive attitude can also spread through a company—and yield very positive results!
For the best value, purchase this course as part of the:
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Customer Service Effectiveness 1 Year Subscription, or
Professional Essentials 1 Year Subscription.
Anyone who wants to spread smiles and create a positive impact at work
What You’ll Learn
This live online course helps participants identify and solve the causes of workplace negativity. From nay-sayers to gossipers to blamers, you’ll learn to deal with different types of negative people. You’ll also walk away with proven methods and principles for becoming friendlier, winning people to your way of thinking, and being an effective leader.
Our Dale Carnegie session leaders are not only trained in the course curriculum, but they apply their positivity to their leadership in a way that gets you enthusiastic during the program and keeps you progressing afterward.
Why You Want To Learn It
Focusing on problems gets you nowhere. Only by reframing your thoughts and looking at things from a new perspective can you change a negative situation into a positive solution. Innovation and creative problem-solving are skills every worker and leader should have. And it all starts with a positive attitude.
How It Will Help You
In addition to the personal benefits of becoming a more positive person, there are many workplace benefits when we turn negative thoughts to positive thoughts and enthusiasm. Productivity increases, stress decreases, and even your physical health improves when you elevate your mood. Being a positive person at work draws people to you and helps you gain trust and strengthen relationships.
Competencies
- Attitude: Maintains a friendly, positive, and enthusiastic outlook.
- External Awareness: Sees things from different points of view and recognizes the impact that actions have on others. Keeps up-to-date with issues and trends that affect areas of responsibility.
- Adaptability: Open-minded. Demonstrates flexibility and a positive attitude when faced with changes.
- Teamwork: Aligns resources by matching talent to tasks to deliver most effectively on individual and team and organizational goals.
- Accountability: Accepts responsibility and encourages others to do the same.
Supplemental Resources
Take Command of Your Thoughts: How to Reframe Negative Thoughts at Work
Imagine this: You’re driving to work, it’s raining, and you’re late. When you arrive, the team meeting has already started. After the meeting, you open your email to find two clients needing immediate help and an email from a colleague saying they’ll be late on their end of the project you’re working on together. Even just one of those stressful events starting the day can easily put us in a negative mood at work. And adverse feelings can lead to thinking negatively. Read More >
Take Command of Your Thoughts, Your Relationships, and Your Future with Michael Crom & Joe Hart
Imagine this: You’re driving to work, it’s raining, and you’re late. When you arrive, the team meeting has already started. After the meeting, you open your email to find two clients needing immediate help and an email from a colleague saying they’ll be late on their end of the project you’re working on together. Even just one of those stressful events starting the day can easily put us in a negative mood at work. And adverse feelings can lead to thinking negatively. Listen >
Take Command Companion Journal
Enhance your reading experience and put insights and concepts into action with Take Command’s companion journal. Along with the book, the journal will allow you to build confidence by finding your inner strength, creating a network of support with enhanced relationships, and leading the life you want with intention and vision. Read More >
Dale Carnegie Methodology
The Dale Carnegie® methodology is time-tested with thousands of testimonials attesting that it works. From the very start, on an individual level, you will set stretch goals and with the support of the social learning environment, the ‘in-the-moment’ coaching by the highly trained facilitators, the accountability to commitments, progress will be visible to yourself and others. In the Dale Carnegie® methodology, we focus on building strengths to overpower our weaknesses. We believe that everyone has inherent greatness, and it simply needs to be identified and nurtured.
