/ / Managing a Customer Service Team: Creating a Customer-First Culture
Workshop In Person
Leadership
Managing a Customer Service Team: Creating a Customer-First Culture
In this interactive workshop, participants will learn essential strategies and techniques for managing a customer service team with a focus on creating a customer-first culture.
Course topics also include:
Customer Service
FREE!
About
Topics covered will include effective communication, team motivation, and problem-solving, all aimed at enhancing the customer experience and fostering a culture of customer-centricity.
What You’ll Learn
- Understanding the Importance of Creating a Customer-First Culture
- Enhancing Communication and Empathy as a Customer Service Team
- Building Motivation and Engagement in the Customer Service Team
Why You Want To Learn It
Attendees will gain practical skills that can be immediately applied in their roles as customer service managers.
How It Will Help You
Participants will be better equipped to lead their team in taking ownership of customer interactions and creating a customer first culture.
Select the best option for you:
Any Language
Any Duration
Select a Location
Questions? Interested in training your team of 10 or more?
Expand this panel and fill out the form to get started.
Select the best option for you:
Any Language
Any Duration
Select a Location
Questions? Interested in training your team of 10 or more?
Expand this panel and fill out the form to get started.
Questions?
