/ / Managing a Customer Service Team: Creating a Customer-First Culture
Workshop In Person
Leadership
Managing a Customer Service Team: Creating a Customer-First Culture
In this interactive workshop, participants will learn essential strategies and techniques for managing a customer service team with a focus on creating a customer-first culture.
Course topics also include:
Customer Service
About
Topics covered will include effective communication, team motivation, and problem-solving, all aimed at enhancing the customer experience and fostering a culture of customer-centricity.
What You’ll Learn
- Understanding the Importance of Creating a Customer-First Culture
- Enhancing Communication and Empathy as a Customer Service Team
- Building Motivation and Engagement in the Customer Service Team
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Why You Want To Learn It
Attendees will gain practical skills that can be immediately applied in their roles as customer service managers.
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How It Will Help You
Participants will be better equipped to lead their team in taking ownership of customer interactions and creating a customer first culture.
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Select the best option for you:
Any Language
Select a Location
Date & Time (PDT)
May 14, 2024
9:00 AM - 11:00 AM
Location
Santa Ana, CA
Language
English
2
Hours -
US$ 0
More Event Details+
Offered ByOrange County
Register Now >
Questions? Interested in training your team of 10 or more?
Expand this panel and fill out the form to get started.
Select the best option for you:
Any Language
Select a Location
Date & Time (PDT)
May 14, 2024
9:00 AM - 11:00 AM
Location
Santa Ana, CA
Language
English
2
Hours -
US$ 0
More Event Details+
Offered ByOrange County
Register Now >
Questions? Interested in training your team of 10 or more?
Expand this panel and fill out the form to get started.
Questions?
