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Client Focused Sales & Service Online Training Bundle

Price $1243 per person | Duration:1 yr. from date of purchase | call 800.463.6732 for group discount
Learn to demonstrate your value proposition powerfully, shorten the buying cycle and gain repeat business through trusting relationships
About this course

Relationship Selling and Customer Service Bundleprovides 1-year access to 12 specially selected Live Online programs. Each is highly engaging, led by Certified Dale Carnegie Facilitators, and designed to sustain and deepen skills over time. Participants benefit from real-time collaboration with peers, just like in the classroom, without leaving the office.

What You’ll Learn

This package includes:

Appeal to Buyer Motives to Close More Sales

Compelling Sales Presentations

Cross and Up Selling

How to Cold Call and Build New Customers

Negotiations-A Human Relations Approach

Present to Persuade

Attitudes for Service

Manage Customer Expectations

Outstanding Customer Service

Transforming Customer Complaints int Opportunities

23 Hrs of training

 

 

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Why you want to learn it

The pace of today's account representative is fast. Develop quick-hitting sales techniques for effective cold calling, making a compelling sales presentation, negotiating, and upselling. Increase your influence, be more articulate, and be fully committed to winning.

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How it will help you

Emphasizing the skills needed to build external and internal relationships, this package tackles issues such as how to exceed customer expectations, improve service quality, resolve customer conflict, and increased customer satisfaction while remaining cool, on-message, helpful, and positive. Reduce customer defection and increase client loyalty!

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