Jéssika Santiago has been a Trainer for Dale Carnegie since 2017. She was one of the first trainers to engage with online delivery in Brazil. 

Jéssika is a Certified Trainer, for both in-person and virtual programs. She has experience facilitating in WebEx, Zoom, Microsoft Teams and Google Meet. Her experience in training ranges from human relations, conflict management, leadership, presentation skills, process improvement, communications, employee engagement, stress management, and time management. 

She has conducted trainings for clients in various industries including, healthcare, insurance, banking, technology, retail, engineering and pharmaceutical. Jéssika has her BS in International Relations and is the youngest trainer to be a part of the National Committee.