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Dale Carnegie Sales Training: Winning with Relationship Selling

This course transforms sales people from using traditional transaction- based gimmicks and tactics, into relationship-based solution sales professionals.
Language: English

We are uniquely positioned to prepare sales professionals to transition into the new world where collaboration, confidence and credibility are the way to connect with customers to increase business. Today’s customers are just too savvy for old tricks. Dale Carnegie’s proven selling process includes human relations skills grounded in timeless fundamentals from “How to Win Friends and Influence People”.

What You’ll Learn

Learn the importance of a confident attitude when interacting with customers. Develop active listening skills to uncover customer needs and head off challenges. Find out how to establish credibility, and communicate your value by focusing on customer-centric solutions.

Why you want to learn it

When customers have completed 70% of the buying process or can complete many online purchases without ever engaging with a single salesperson, traditional sales tactics simply no longer work. Your customers are the personification of the empowered consumer, knowledgeable beyond the need for basic information. You need a relationship-selling approach that leads to a profitable relationship.

How it will help you

By mastering a relationship-based selling approach, you can offer your customers value they can’t find on the Internet: You! And you position yourself for long-term partnerships that bring positive outcomes for all parties.

Supplemental Resources

Closing the Sale by Building Customer Relationships

To offer your customers value, you must first have a clear understanding of their needs. To that end, the most important thing you can do in any customer interaction is ask questions, and then listen. Once you have a firm grasp on their requirements, you can offer solutions and then ask for the opportunity to form a business partnership. Read More >

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Sessions
$1,995
Date
Jun 4 - Jun 18
Time (EST)
7:30 AM - 3:30 PM
Location
Naugatuck, CT
Ion Bank Room
87 Church St
Naugatuck, CT , 06770
860.207.2984
Event Details
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