Leading Across Multiple Generations
Today’s workforce includes as many as four different generations working together. Each generation has a different mindset, work style, and way of communicating. This online course will help you understand and lead multi-generational teams, increasing communication and performance in your workplace
Lo que aprenderás
You’ll see how to turn the different attitudes and skills each generation brings to the table into powerful performance drivers. You’ll learn to spread your new understanding in your group so that resentment, misunderstandings and conflicts are minimized.Identify the 4 generations in the workplace • Understand the values, issues, and factors affecting each generation • Practice a tool to build positive relationships • Challenge preconceptions • Discover how to relate to other generations • Earn the trust of each generation through respect • Resolve generational conflicts • Coach members of each generation to peak performance • Develop cross-generational relationships • Give feedback that resonates with all generations • Apply nine ways to change behavior without creating resentment
Por qué lo deseas aprender
You’ll see how to turn the different attitudes and skills each generation brings to the table into powerful performance drivers. You’ll learn to spread your new understanding in your group so that resentment, misunderstandings and conflicts are minimized.
Cómo te ayudará
Business leaders and managers who lead multigenerational teams and want to increase the communications, productivity, and overall performance of their workplace.
