Εμπνευσμένες δεξιότητες παρουσίασης

Team Conflict Resolution Strategies

When a team player has an issue with another, a leader should be willing and able to address problems directly and as swiftly as possible. When you understand different conflict resolution strategies, you’ll be able to more easily see things from another person’s perspective, engage your team members, and work effectively with challenging situations before they become crippling to the team’s progress -- and most assuredly before there is bloodshed.

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Communicate with Diplomacy and Tact

This guide gives you powerful insight into your own strengths and weaknesses as a communicator. It is designed to help you learn to disagree in an agreeable manner, assert yourself confidently and tactfully, and demonstrate an open and understanding attitude toward others. Think Mother Teresa!

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Why Long-Term Customer Loyalty is Still Driven by Trusted Relationships

71% of customers said they would rather buy from a sales professional they completely trusted than one who gave them a lower price.

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