Even the best solutions are likely to face a few buyer objections. Resolving objections is best accomplished by listening, then clarifying, then rephrasing to establish a mutual agreement, presenting your revised solution with confidence, and finally, evaluating the outcome.查看日期和地点
• Resolve objections in a manner that is mutually advantageous. • Identify points of agreement to lower buyer resistance. • Discover your common ground. • Respond to the six most common objections with confidence.
When customers have completed 70% of the buying process or can complete many online purchases without ever engaging with a single salesperson, traditional sales tactics simply no longer work. Your customers are the personification of the empowered consumer, knowledgeable beyond the need for basic information. You need a relationship-selling approach that leads to a profitable relationship.
By mastering a relationship-based selling approach, you can offer your customers value they can’t find on the Internet: You! And you position yourself for long-term partnerships that bring positive outcomes for all parties.