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How to Replace Conflict with Cooperation

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Do you recognize any of these warning signs of workplace conflict? Projects that were on track suddenly begin to slide. Vital information that was readily available now takes days to get. Helpful colleagues have now turned into roadblocks. Meetings that accomplished things now end in stalemate. If you do, you need to act now before conflict tears your group, division or organization apart.

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学习内容

1. Diagnose conflict within your organization 2. Analyze your conflict response style 3. Identify anger triggers and remain poised in conflict situations 4. Encourage collaborative problems solving and gain consensus 5. Learn a variety of strategies for managing conflict

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学习原因

How to Replace Conflict with Cooperation

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学习效果

This course will help you identify ways to keep workplace conflict from derailing projects, killing productivity and destroying morale.

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