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Business Communication Skills

• Know how to assess the audience • Learn how to use correct language & write for impact • Know non-verbal factors • Practice listening • Create e-mails that get read and generate action

课程概述

Business Communication Skills

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学习内容

You’ll start out first by learning to assess your audience’s learning style and then matching the right media to it. Does your audience understand best by listening—then don’t send e-mail. Do they need to see it to get it—try a paper document . Do you need a media mix—here’s the right sequence.

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学习原因

information packed program will show you how to get your message across clearly, precisely and at the right level.

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学习效果

Your will learn Importance of communication from audience point of view, Practice listening skills, how to get your message across clearly and precisely.

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“Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy.”

Dale Carnegie
Dale Carnegie