How to Replace Conflict with Collaboration
This one-day program from Dale Carnegie Training® will teach participants to resolve conflicts positively and keep their cool at the same time. The program begins by demonstrating how to diagnose conflict within an organization and teaches a variety of strategies and approaches for managing conflict and how to match them to a particular situation. Participants learn concrete ways to apply these strategies to achieve maximum effectiveness. Instructors will also look at individual conflict response styles and teach people to avoid the stress and anger that can draw them into confrontation. The result is that participants learn to be in control and to remain poised in conflict situations.
学习内容
Learn how collaboration enables team members to draw upon their unique, individual strengths while creating a sense of unity. You will discover how working communally eases the pressure off of a single individual and extends responsibility evenly among team members, giving everyone the opportunity to take command of their roles and excel together.
学习原因
Conflict can be difficult to resolve without the help of others. By collaborating with people inside and outside of your organization, leaders can leverage the diverse talents and experiences of others, gain new perspectives, and uncover unexpected solutions.
学习效果
Identify opportunities for collaborative problem-solving. Enlist the skills and abilities of others to solve challenges. Collaborate with others to reduce conflict and create synergy. Build a collaborative environment through shared values.
