Arrow LeftBack
Icon 現場課程

World Class Customer Service

In Person

With an emphasis on the skills needed to build external and internal relationships, our training tackles issues such as how people can exceed customer expectations, recognize the difference with internal customers, and leverage "best practices" to strengthen customer relationships. Organizations tell us the training brings measurable gains in improved service quality, better resolution of customer conflict, and increased customer satisfaction.

查看日期和地點
Head with lightbulb

學習內容

Adjust the way we approach others to support a vibrant customer culture, understand and apply a customer-focused approach to service, resolve customer complaints from rational and emotional perspectives

Open book

學習原因

Demonstrating behaviors or helpfulness, genuine interest, and respect influences customer behavior.

Person standing next to flag

學習效果

Creating and maintaining a customer service attitude involves understanding expectations, going above and beyond, and being a customer advocate.

將推出的課程日期

選擇一個上述地址,找到您所在區域的課程日期。 

尚未找到適合您的日期?想為您的組織或團隊提供此計劃嗎?聯絡我們,獲取更多資訊。

Thank you! A representative will contact you shortly about your inquiry.