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Managing Conflict in the Workplace

In Person

This one-day seminar will help you to deal with uncomfortable disagreements without discomfort. Using a proactive approach, you'll be better equipped to gain understanding and cooperation, manage emotions, and keep conflict situations productive.

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學習內容

1. Recognize Sources of Conflict 2. Examine Strategies for Reducing Conflict 3. Identify Healthy VS Destructive Emotional Expressions 4. Apply Principles for Maintaining Emotional 5. Learn a Process for Driving Collaboration 6. Understand Characteristics of Successful Team Collaboration 7. Employ Twelve Steps to Win-Win Conflict Resolution 8. Utilize Conflict Response Style Approaches

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學習原因

This seminar will help you manage diverse points of view and differences of opinions in the workplace which is a critical skill, especially in today’s diverse world.

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學習效果

This seminar will help you to embrace conflict and deal with it quickly, efficiently, and fairly so it can lead to increased collaboration, innovation, creativity, and productivity.

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