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Listening Skills for Boosting Communication

Without understanding the world becomes a chaotic place. There is wasted time, money and resources and added frustration. The good news is we can do something about it. One of the most effective tools we can use to gain understanding is to improve our ability to listen.

課程概述

How often do misunderstandings occur and what is the cost? While listening is only one side of a conversation, it is usually the neglected side. The first step to overcome this is to recognize that effective listening is an active process.

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學習內容

You will be able to identify the seven types of listeners and apply effective approaches to deal with each of them.

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學習原因

Attentive listening is far more challenging, more demanding, and more difficult than speaking. The art of being a good listener takes focus, patience, and a sincere desire to really communicate with others.

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學習效果

You will be able to accomplish more through gaining understanding and take your listening skills to a higher level.

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“Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy.”

Dale Carnegie
Dale Carnegie