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Leadership Training
Leadership Training

Managing Conflict in the Workplace

現場課程

This one-day seminar will help you to deal with uncomfortable disagreements without discomfort. Using a proactive approach, you'll be better equipped to gain understanding and cooperation, manage emotions, and keep conflict situations productive.

學習內容

1. Recognize Sources of Conflict 2. Examine Strategies for Reducing Conflict 3. Identify Healthy VS Destructive Emotional Expressions 4. Apply Principles for Maintaining Emotional 5. Learn a Process for Driving Collaboration 6. Understand Characteristics of Successful Team Collaboration 7. Employ Twelve Steps to Win-Win Conflict Resolution 8. Utilize Conflict Response Style Approaches

學習原因

This seminar will help you manage diverse points of view and differences of opinions in the workplace which is a critical skill, especially in today’s diverse world.

學習效果

This seminar will help you to embrace conflict and deal with it quickly, efficiently, and fairly so it can lead to increased collaboration, innovation, creativity, and productivity.

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