Arrow LeftBack
Icon 服務

World Class Customer Service

In Person

With an emphasis on the skills needed to build external and internal relationships, our training tackles issues such as how people can exceed customer expectations, recognize the difference with internal customers, and leverage "best practices" to strengthen customer relationships. Organizations tell us the training brings measurable gains in improved service quality, better resolution of customer conflict, and increased customer satisfaction.

查看日期及地點
Head with lightbulb

課程內容

Adjust the way we approach others to support a vibrant customer culture, understand and apply a customer-focused approach to service, resolve customer complaints from rational and emotional perspectives

Open book

為何需要學習本課程

Demonstrating behaviors or helpfulness, genuine interest, and respect influences customer behavior.

Person standing next to flag

本課給您的幫助

Creating and maintaining a customer service attitude involves understanding expectations, going above and beyond, and being a customer advocate.

將推出課程日期

請在上方選擇一個地點,搜尋閣下區內的課程活動日子。 

找不到適合的日子?希望為您的組織或團隊上門提供課程?如欲了解詳情,請聯絡我們。

Thank you! A representative will contact you shortly about your inquiry.