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Step up to Leadership

Participants Will Learn To: • Create a sense of direction for your team • Lead by example • Communicate with precision • Be cool under pressure • Resolve conflicts quickly before they affect the whole group • Convert negativity into positive production • Listen effectively • Work smarter, not harder • Delegate responsibility, authority and accountability • Give difficult feedback without creating resentment

課程概覽

Step up to Leadership

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課程內容

Participants Will Learn To: • Create a sense of direction for your team • Lead by example • Communicate with precision • Be cool under pressure • Resolve conflicts quickly before they affect the whole group • Convert negativity into positive production • Listen effectively • Work smarter, not harder • Delegate responsibility, authority and accountability • Give difficult feedback without creating resentment

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為何需要學習本課程

Managers or team leads are responsible for the day to day performance of a small group and need to be competent and confident.

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本課給您的幫助

This course will help mangers and team leads guide their team towards its goals and ensure that all members of the team are productive and are able to resolve problems as they arise.

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“Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy.”

Dale Carnegie
Dale Carnegie